Campus Store & Transport Operations Lead

SupportFinity™; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job description

Responsibilities

• Manages the daily sales at the campus bookshop
• Maintains the bookshop accounting records, generates daily and monthly transaction records, and presents these records to the reporting supervisor
• Ensures the bookshop is adequately stocked by reviewing stock and inventory control levels
• Carries out stock readjustment and posting of stock entries in the bookshop system, if needed
• Coordinates bookshop stock and activities with other function of the campus
• Stays informed of incoming customer orders though MyGIIS, where applicable
• Prepares customer orders for delivery or pick-up
• Assists walk-in customers with the purchases
• Attends to customer enquiries
• Oversees the transport application and provide parents with real time information such as the time students board the bus, the current location of the bus, etc.
• Communicates with the campus and parents in the event of bus delays due to adverse road conditions, accidents, etc.
• Ensures the safety of children during arrivals in the morning and dismissals in the afternoon
• Handles all complaints and feedback relating to transportation
• Acts as liaison between the campus and transport vendor for all school transport and works closely with transport vendor to resolve transportation issues
• Prepares reports regarding updates on transportation matters, including cost reports
• Coordinates the logistics of buses with transport supervisors
• Investigates bus accidents should they occur, prepare the accident report and conduct follow‑up
• Coordinates transport for ad‑hoc and field trips and verifies invoices given
• Works closely with the wider operations team and the campus to develop and administer the transportation program to meet student requirements

About the company

Global Indian International School