Business Operation Manager

Vmall Enterprise Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading business firm in Subang Jaya is seeking an experienced Business Operations Manager to oversee internal operations and drive growth. The ideal candidate will possess a Bachelor's Degree in Business Management and at least 8 years of relevant experience, particularly in the dialysis sector. Proficiency in English and Mandarin is advantageous. This role requires strong leadership, organizational skills, and the ability to manage budgets and relationships with stakeholders.

Qualifications

• Minimum 8 years of relevant work experience.
• Experience managing a dialysis business is an advantage.
• Proficiency in English and Mandarin is preferred.

Responsibilities

• Create strategies and policies for company growth.
• Achieve operational efficiency and ensure quality standards.
• Interpret market data for strategic decisions.
• Manage budgets and ensure adherence.
• Establish and maintain relationships with stakeholders.

Skills

Leadership

Organizational skills

Analytical skills

Interpersonal skills

Project management

Communication skills

Financial acumen

Education

Bachelor’s Degree in Business Management or equivalent

Job description

This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring a department is on track to meet its financial goals. Develop annual scope of work and manage progress throughout the year. Takes on special projects and coordinates completion. Business Operations Manager report directly to the COO.

Job Responsibilities

• Creating Strategies and Policies: Creating strategies and policies for company growth.
• Operational Efficiency: Achieving better business practices and making sure that all operations run smoothly and align with quality standards.
• Data Interpretation and Decision Making: Interpret data from market research and various departments to make strategic decisions, manage complex analysis projects, and provide actionable recommendations to senior management.
• Project and Event Management: Plan, manage, execute, and monitor end-to-end projects and events.
• Budget Management: Prepare budgets and ensure adherence including budget reconciliation.
• Intellectual Property Management: Providing a deep knowledge and capability in international patent and trademark administration.
• Stakeholder Relations: Establish, maintain and strengthen relationships and rapport with stakeholders.
• Staff Performance Management: Conducting staff performance reviews and motivating staff.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
• Ad Hoc Tasks: Handle miscellaneous tasks and projects as assigned by the COO, demonstrating flexibility and adaptability to changing priorities.

Qualifications

• Bachelor’s Degree in Business Management, Operation Management, or equivalent.
• Minimum 8 years of relevant work experience.
• Demonstrated experience and success in managing and growing a dialysis business (added advantage).
• Proficiency in English; proficiency in Mandarin (added advantage, for China Market).
• Experience working with the Australia and China markets (added advantage).
• Willingness to travel internationally when required.

Skills

• Strong leadership with a commitment to building a dynamic workforce.
• Excellent organizational, communication, analytical, and interpersonal skills.
• Strong business and financial acumen, with the ability to manage and motivate large teams.
• Self-starter, highly organized, and able to work well with all levels of the organization.
• Top-level business management, interpersonal, and facilitation skills.
• Ability to coach others to achieve challenging goals and objectives.
• Expertise in preparing justification and board papers/presentations for management groups.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Project management skills, including concept development, scope definition, implementation, monitoring, task prioritization, and meeting deadlines.

Application Process

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Operations Manager?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• How would you rate your Mandarin language skills?