BUSINESS OFFICE CLERK

Hospital Seri Botani; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A healthcare institution in Ipoh, Malaysia is seeking an operational personnel to handle patient registration, billing, and cashier duties. The ideal candidate should have at least Sijil Pelajaran Malaysia and 2 years of relevant experience within a healthcare environment. Responsibilities include managing patient information, collecting deposits, and handling discharge billing. Strong communication skills and attention to detail are essential for this role, ensuring a smooth operation within the hospital.

Qualifications

• Minimum of Sijil Pelajaran Malaysia or any equivalent in any fields.
• Possess at least 2 years of healthcare operational experience is an advantage.

Responsibilities

• Register patient and next-of-kin information into hospital information system.
• Explain the condition of services, highlighting room and board entitlements.
• Collect deposits, issue receipts, and manage patient discharge billing.
• Handle insurance form compilation and guarantee letter obtaining.

Skills

Healthcare operational experience

Education

Sijil Pelajaran Malaysia or equivalent

Job description

Requirements

• Minimum of Sijil Pelajaran Malaysia or any equivalent in any fields.

• Posessed at least 2 years of healthcare operational experience will be advantage.

Job description

Registration, Admission and Deposit Collection

• To register patient, next-of-kin or guarantor information into hospital information system

• To explain the condition of services especially on their valuables and highlight to patient on their room and board entitlement especially for the MCO/Corporate cases and patient with guarantee letter

• To collect deposit from patient and issue official receipt

• To send patient to respective ward if porter is not available

• To refer patient to Emergency department if patient come without any referral letter or not in good condition

Discharge and Billing

• To prepare interim billing / final bill upon patient request / discharge

• To calculate charges manually if system is not available

• To find and reprint invoices, receipts and medical reports upon patient / MCO/corporate request

Cashier

• To collect outstanding and refund excess deposit to patient upon discharge

• To issue official receipt to patient upon settlement of bills

• To issue debit / credit note to patient when necessary

Processing MCO/Corporate Cases

• To compile all the information requested - insurance form

• To obtain initial/final guarantee letter for MCO

Other

• To generate daily, weekly and monthly report

• To perform other duties as assigned by superior / management as and when required