Business Intelligence Analyst - ShopeeFood (Fresh Grads are welcome!)

Shopee; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur is looking for a Driver Ops Excellence Specialist. This role focuses on optimizing driver resource allocation, enhancing supply and demand efficiency, and leading analytics projects. The ideal candidate should have a Bachelor’s degree related to data analysis, strong skills in cost optimization, and excellent project management abilities. Join the team to drive operational excellence in a dynamic environment.

Qualifications

• Bachelor’s degree in a related field is essential.
• Strong analytical and financial skills are required.
• Experience in leading analytics projects is preferred.

Responsibilities

• Optimize driver resource allocation for business goals.
• Identify data-driven opportunities for enhancements.
• Collaborate with teams to align resources effectively.
• Lead projects to improve operational processes.
• Proactively address issues impacting operational excellence.

Skills

Analytics skills

Cost optimization

Budget planning

Financial analysis

Leadership skills

Education

Bachelor’s degree in Statistics, Data Analytics, or a related field

Job description

About The Team

The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.

Job Description

• The Driver Ops Excellence Specialist is responsible for optimizing driver resource allocation to align with business goals. This role involves strategic cost optimization through scheme modeling, budget planning, and data-driven decision-making. The ideal candidate will have strong supply planning skills, coupled with the ability to support and lead various analytics projects aimed at enhancing supply and demand efficiency.
• Being the key contact point between OpEx and driver operations team.
• Identify improvement opportunities based on data analysis, and voice of driver analysis and bring back to external stakeholders for further product or campaign enhancements.
• Collaborate with the Driver operations team to align driver resources with budget and supply planning.
• Support and lead analytics projects focused on increasing supply and optimizing budget.
• Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team.
• Manage and oversee projects related to operational process improvements from initiation to completion.
• Address any driver shortages or overages by adjusting campaign plans or sourcing additional resources.

Requirements

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong skills in analytics, cost optimization, budget planning, and financial analysis.
• Experience in supporting and leading analytics projects, particularly in supply and demand optimization.
• Excellent communication, leadership, and project management skills.