Business Development Specialist

TDCX Group; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Career growth

World-class workspace

Learning & development

Job summary

TDCX Group in Malaysia is seeking a results-driven outbound sales professional to drive pipeline growth, engage corporate decision-makers, and qualify Net-new opportunities within our cloud ecosystem. You will own prospecting campaigns, nurture relationships, and hand off qualified deals to specialists, leveraging Salesforce and data-driven insights to accelerate revenue.

As part of a dynamic team, you will collaborate across functions to optimize territories, monitor performance, and ensure

Qualifications

• 2+ years in sales or account management.
• Experience in B2B consultative selling for technology products or cloud services.

Responsibilities

• Outbound prospecting & Territory Development: Execute targeted outbound campaigns via telephonic and digital channels to engage corporate decision-makers, deliver strategic product value propositions, and source net-new business opportunities.
• Opportunity Qualification & Pipeline Generation: Achieve quarterly pipeline metrics by conducting rigorous discovery calls with prospective clients to assess operational needs, validate technical compatibility, and establish early-stage opportunities.
• Deal Documentation & Sales Transition: Formulate comprehensive qualification summaries, assign precise solution classifications, and capture preliminary deal metrics within the CRM architecture. Execute seamless, well-documented opportunity handoffs to downstream sales specialists for commercial progression.
• Campaign Execution & Data Governance: Collaborate across functional groups to implement structured market plays, monitor outreach performance indicators, and maintain strict data accuracy across all assigned corporate account profiles.

Skills

Cloud sales

Account management

CRM Salesforce

Data analytics

Education

Bachelor's Degree

Tools

Salesforce

Excel

Job description

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future - starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

Your mission is to initiate pipeline growth, lead outbound prospecting campaigns, and identify net-new opportunities within a world-leading productivity and cloud ecosystem. Operating at the front end of the sales cycle, you will engage corporate decision-makers across various verticals to evaluate their business needs, deliver initial value propositions, and execute seamless opportunity handoffs to downstream sales specialists for commercial progression.

Key Responsibilities:

Outbound Prospecting & Territory Development: Execute targeted outbound campaigns via telephonic and digital channels to engage corporate decision-makers, deliver strategic product value propositions, and source net-new business opportunities.

Opportunity Qualification & Pipeline Generation: Achieve quarterly pipeline metrics by conducting rigorous discovery calls with prospective clients to assess operational needs, validate technical compatibility, and establish early-stage opportunities.

Deal Documentation & Sales Transition: Formulate comprehensive qualification summaries, assign precise solution classifications, and capture preliminary deal metrics within the CRM architecture. Execute seamless, well-documented opportunity handoffs to downstream sales specialists for commercial progression.

Campaign Execution & Data Governance: Collaborate across functional groups to implement structured market plays, monitor outreach performance indicators, and maintain strict data accuracy across all assigned corporate account profiles.

Who are we looking for?

Education and Experience:

Education: Bachelor's Degree required; a technical degree in Computer Science, Information Systems, or a related field is desired.

Experience: Minimum of 2 years of relevant working experience in sales or account management. Experience in B2B consultative selling for technology products, Cloud services, or SaaS platforms is preferred.

Core Competencies and Skills:

Commercial Execution & Cloud Domain Expertise: Proven success in cold prospecting, exceeding sales quotas, and delivering high-impact pitches based on a solid understanding of SaaS, PaaS, IaaS ecosystems, and global cloud infrastructure providers.

Strategic Relationship & Stakeholder Integration: Exceptional ability to navigate corporate structures and manage high-value connections across cross-functional internal teams and external channel partners.

Data Intelligence & Pipeline Optimization: Strong aptitude for structuring, tracking, and prioritizing sales pipelines using modern account research tools and CRM platforms. Highly proficient in Salesforce (SFDC), business intelligence tools, and advanced spreadsheets (Excel/Sheets).

Consultative Communication & Operational Agility: Fluent in English and the target market language, with the executive presence to lead complex commercial conversations. Highly coachable and able to quickly adapt sales positioning based on live feedback.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX's smart, scalable approach - driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

Job Segment: BPO, Business Development, Business Intelligence, Computer Science, Front End, Operations, Sales, Technology