Business Development Manager - Robotics, Malaysia

Device Technologies; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A medical technology company seeks a Business Development Manager in Kuala Lumpur with expertise in clinical sales, particularly in the surgical industry. The ideal candidate will drive market expansion, grow system utilization, and foster relationships with healthcare professionals. This full-time position offers competitive compensation, and requires at least 5 years of relevant experience along with strong collaboration and relationship management skills.

Qualifications

• Minimum 5 years of clinical sales experience, preferably within the medical device industry.
• Proven ability to engage and influence senior healthcare professionals and stakeholders.
• Experience with CRM and ERP systems; familiarity with Salesforce and SAP preferred.

Responsibilities

• Expand the installed base of da Vinci Surgical Systems.
• Increase utilization within existing accounts through strategic engagement.
• Prepare regular reports including pipeline updates and sales reports.

Skills

Clinical sales experience

Interpersonal skills

Communication skills

Relationship-building

Education

Relevant tertiary qualifications

Tools

Microsoft Office

Salesforce

SAP

Job description

Business Development Manager - Robotics, Malaysia

Device Technologies Australia Pty Ltd.

MYR 120,000 - 180,000

Business Development Manager - Robotics, Malaysia

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world.Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

A great opportunity has become available in our da Vinci Surgery team as a Business Development Manager – Malaysia.

We are looking for an experienced and versatile Business Development Manager that can lead a team and expand the footprint of da Vinci technology within Malaysia. The ideal candidate will have experience in surgical industry and a focus on developing strong relationships with surgeons and hospital executives.

Key responsibilities:

Drive Market Expansion & Capital Growth

• Expand the installed base of da Vinci Surgical Systems by identifying and developing capital sales opportunities across primary and new (greenfield) sites.
• Help build and maintain a robust sales pipeline and territory plan.
• Contribute to capital business case submissions with accurate case volume forecasts and critical market insights.

Grow System Utilization & Procedure Volume

• Increase utilization within existing (brownfield) da Vinci accounts through strategic engagement with hospital stakeholders.
• Partner with the Sales Manager and Product Specialists to ensure systems are fully operational post-installation and procedure growth targets are met.

Build Clinical Advocacy & Surgeon Engagement

• Identify and engage influential surgeons to champion da Vinci Surgery.
• Organize and execute market development activities such as clinical observations, international surgeon visits etc.
• Foster long-term relationships with key opinion leaders (KOLs) and hospital administrators.

Strategic and Operational Planning

• Support sales forecasting, budgeting, and performance tracking.
• Prepare regular reports including pipeline updates, revenues in pipeline, and sales reports.
• Collaborate with marketing and business leadership to align strategies and drive execution.

Cross-Functional Collaboration

• Provide timely market insights to Product Managers and Business Managers to support product positioning and marketing planning.
• Participate in business unit meetings and contribute to strategic discussions.
• Support execution of industry events, exhibitions, and clinical marketing activities.

Compliance & Systems

• Ensure timely and accurate completion of CRM entries, reporting, and administrative tasks in line with company policies and processes.

About you...

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation -We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands.Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration -By embracingcollaborationwe tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership -We embrace accountability and initiative.It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business -We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer -By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values.

This role requires a passion for clinical and capital sales whilst having the ability to build strong surgeon advocacy. Expert relationship management is required to ensure a strong network of internal and external stakeholders.

Experience required:

• Minimum 5 years of clinical sales experience, preferably within the medical device industry
• Previous experience with da Vinci Surgical Systems or robotic-assisted surgery is highly regarded
• Proven ability to engage and influence senior healthcare professionals and stakeholders
• Strong interpersonal, communication, and relationship-building skills
• Sound computer literacy, including proficiency in Microsoft Office
• Experience with CRM and ERP systems; familiarity with Salesforce and SAP preferred
• Ability and willingness to travel extensively within the assigned territory
• Commitment to ongoing professional development and training in business development
• Relevant tertiary qualifications
• Experience in successful capital sales conversion
• Understanding of Regulatory Affairs
• Experience within the healthcare industry

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.