Business Development Manager (Freight Forwarding/Shipping/Logistics)

EPS Consultants Pte Ltd; Subang Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global logistics company is seeking a Business Development Manager to drive customer acquisition and engagement. This role requires at least 5 years of customer-facing sales experience, with 3 years in a management capacity specifically in freight forwarding or logistics. The ideal candidate will excel in maintaining relationships, executing strategies, and managing proposals. This is an excellent opportunity to contribute to a successful global organization in a dynamic environment.

Qualifications

• Min. five years’ customer-facing sales experience, with at least three in sales management in freight forwarding or logistics.
• Proven success in executing sales development strategies.

Responsibilities

• Acquiring new business and customers.
• Leading engagement with assigned customers.
• Preparing customer quotations and proposals.
• Executing business development strategies.

Skills

Customer engagement

Sales strategy execution

Relationship management

Analytical skills

Education

Diploma / Degree in Business Administration or Sales & Marketing

Job description

Business Development Manager (Freight Forwarding/Shipping/Logistics)

Client Industry:Leading global freight forwarding, supply chain and technology company (UK-based freight forwarder)

Key Responsibilities:

Primary Functions

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line manager

Requirements

• Diploma / Degree in Business Administration or Sales & Marketing
• Min. five years’ customer facing sales experience of which three years in a sales management capacity in a Freight Forwarding, Shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies

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