Business Development Executive

InfoConnect Sdn Bhd; Selangor; On-site; MYR 38,000 - 50,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a Technical Consultant to engage in technical and business consultations, solution design, and customer support. The ideal candidate will have at least a Diploma in Computer Science and 2 years of relevant experience. Strong presentation and communication skills in Malay and English are necessary. Responsibilities include collaboration with sales teams, product demonstrations, and proposal development. A successful candidate will be self-disciplined and possess a pleasant demeanor.

Qualifications

• Fluency in Malay and English for effective communication.
• Good self-discipline and independence.
• At least 2 years of relevant work experience.

Responsibilities

• Collaborate with sales teams to understand customer needs.
• Develop tailored technical solutions based on requirements.
• Conduct product demonstrations and presentations.

Skills

Presentation skills

Communication skills

Networking skills

Education

Diploma or Degree in Computer Science/Information Technology

Tools

MS PowerPoint

MS Word

MS Excel

Job description

• Technical Consultation:
  ✓ Collaborate with sales teams to understand customer requirements and objectives.
  ✓ Provide expert advice on technical solutions that align with customer needs.
  ✓ Identify and communicate the technical features and benefits of the product or solution to customers
• Business Consultation
  ✓ To explore new business areas.
  ✓ To be involved in business planning & reporting to achieve group performance and target.
  ✓ To work together with our Solution team to formulate winning strategies.
  ✓ To assist in pre-sales activities, solution presentation, proposals, quotations etc.
  ✓ To possess prospecting and networking skills.
  ✓ Perform any other duties and responsibilities as and when assigned by Management.
  ✓ To follow up on sales & business development activities (quotation, invoice, purchase order).
  ✓ To gather initial requirements from prospect for solution presentation and demo.
  ✓ To prepare the presentation slides on InfoConnect product and solution offering based on customer requirements
  ✓ To prepare proposal in writing that address the challenges and values that InfoConnect solutions offer to the prospect
  ✓ To respond to Request For Information/Proposal (RFI/P), Request For Quotation (RFQ) and tender.
• Solution Design:
  ✓ Develop and propose tailored solutions based on customer requirements.
  ✓ Ensure that proposed solutions are technically viable and align with the company’s product offerings.
  ✓ Assist in the design and architecture of complex solutions, including hardware, software, and network components.
• Product Demonstrations:
  ✓ Conduct product demonstrations and presentations to showcase the solution’s capabilities.
  ✓ Prepare and deliver technical presentations to potential customers.
• Proposal Development:
  ✓ Assist in creating detailed technical proposals and documentation to support the sales process.
  ✓ Work with internal teams to ensure that all customer requirements are addressed in the proposals.
• Customer Support:
  ✓ Provide pre-sales technical support and guidance to customers.
  ✓ Address technical queries from customers and offer solutions to overcome challenges.
• Market and Product Knowledge:
  ✓ Stay updated with the latest industry trends, technologies, and product offerings.
  ✓ Continuously learn about new products and services offered by the company to effectively communicate their value to customers.
• Collaboration:
  ✓ Work closely with product management, engineering, and sales teams to ensure alignment between customer needs and the company’s product roadmap

Qualification / Experience / Skill Requirements:

• Must possess at least a Diploma or Degree in Computer Science/Information Technology, Records Management/Information System.
• Required presentation skill (Ms Power Point and additional graphic tools) and professional writing skills (MS Word and Ms Excel).
• Fluent in communication, presentation and writing in Malay and English Language.
• Good self-discipline, independent, pleasant appearance and communication skill.
• Require travelling around Klang Valley with own transport.
• At least 2 year(s) of working experience in the related field is required for this position.
• Experience in managing partner/reseller/principal.
• Experience in managing corporate and government clients.
• Additional Technical skill(s): Windows Servers, SQL Servers, Enterprise Content Management, Document Management System, Record Management System, Portal Solution, Design simple mockup UI.