Business Analyst & Technical Writer: Docs & Processes

Upscale Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Kuala Lumpur seeks a Business Analyst to support requirement workshops and prepare structured documentation. The ideal candidate will have 2-5 years of experience in Business Analysis or Technical Writing with strong writing skills. Responsibilities include documenting workflows and liaising with technical teams to ensure alignment with system logic. A degree in IT, Business IT, or Communications is required, and experience in public sector projects is an advantage.

Qualifications

• 2-5 years of experience in Business Analysis or Technical Writing.
• Strong writing, documentation, and summarisation skills.
• Experience documenting data-driven systems preferred.

Responsibilities

• Support requirement workshops across multiple user groups.
• Prepare structured documentation including BRS, SRS, and functional descriptions.
• Create diagrams like flowcharts for review by stakeholders.

Skills

Writing and documentation

Data mapping

Process modelling

Education

Degree in IT/Business IT/Communications or related field

Job description

A consulting firm in Kuala Lumpur seeks a Business Analyst to support requirement workshops and prepare structured documentation. The ideal candidate will have 2-5 years of experience in Business Analysis or Technical Writing with strong writing skills. Responsibilities include documenting workflows and liaising with technical teams to ensure alignment with system logic. A degree in IT, Business IT, or Communications is required, and experience in public sector projects is an advantage.