Business Analyst / Project Manager

dtcpay; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A fintech payment provider in Kuala Lumpur is seeking a Business Analyst to join as a Project Manager. You will focus on gathering business requirements and coordinating digital payment solutions. The role requires over 3 years of experience in the fintech sector, strong communication skills, and proficiency in English and Mandarin. You will work onsite to facilitate collaboration between teams and ensure the successful delivery of projects. Be part of a rapidly expanding company shaping the future of digital payments.

Qualifications

• Minimum 3 years of experience as a Business Analyst or Project Manager, preferably in fintech.
• Strong understanding of software development life cycle (SDLC).
• Proficiency in both English and Mandarin.

Responsibilities

• Gather and analyze business requirements to define project scope.
• Collaborate with stakeholders to ensure alignment on business needs.
• Develop functional specifications and process flows.
• Monitor project progress and address any issues.
• Conduct market research to support product strategy.

Skills

Analytical skills

Problem-solving

Communication skills

Stakeholder management

Agile methodologies

Education

Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field

Job description

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

We are seeking a highly motivated and experienced Business Analyst to join our team at dtcpay as a Project Manager, focusing on business analysis and project coordination responsibilities. You will work closely with stakeholders to gather and analyze business requirements, coordinate activities across teams, and drive the successful delivery of digital payment solutions. If you thrive in a fast‑paced fintech environment and enjoy collaborating with cross‑functional teams, this is the role for you.

What you’ll do:

• Gather, document, and analyze business requirements to define project scope and objectives.
• Collaborate with product managers, engineers, and other stakeholders to ensure alignment on business needs and technical feasibility.
• Develop functional specifications, process flows, and use cases to guide software development.
• Facilitate workshops and meetings to clarify requirements and align expectations.
• Support project planning, including milestone tracking, risk identification, and stakeholder coordination.
• Monitor project progress and proactively address issues or delays.
• Conduct market research and competitive analysis to support product strategy.
• Work with QA teams to define test cases and validate that solutions meet business needs.
• Support post‑implementation reviews and gather feedback for continuous improvement.

What we are looking for:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• At least 3 years of experience as a Business Analyst or Project Manager, preferably in fintech or digital payments.
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical requirements.
• Experience coordinating stakeholders and managing project deliverables.
• Excellent communication and stakeholder management skills.
• Understanding of agile methodologies and software development life cycle (SDLC).
• Proficiency in both English and Mandarin, as you will collaborate with Chinese vendors.

The role is based fully onsite, requiring your presence in the office.