Business Analyst

Cisco; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading tech company in Penang seeks a Supply Chain Management Professional to oversee and optimize supply chain processes for AI products. The role involves developing strategies, managing inventory, leveraging AI tools, and ensuring timely delivery. The ideal candidate will have over 5 years in supply chain management, preferably in tech or AI, with skills in Python, Power BI, and strong analytical abilities. This opportunity offers a collaborative work environment and the chance to contribute to innovations in technology.

Qualifications

• 5+ years of supply chain management experience, preferably in technology/AI.
• Proven track record for managing complex supply chains for high-tech products.
• Flexibility to adapt as initiatives evolve.

Responsibilities

• Develop supply chain strategies for AI products aligning with business goals.
• Leverage AI and analytics tools to optimize supply chain processes.
• Implement predictive models to anticipate disruptions.
• Define, track, and report on KPIs for supply chain performance.
• Assess and mitigate supply chain risks including geopolitical and financial factors.

Skills

Inventory Management

Supply Chain Strategy Development

AI/ML Optimization

Analytical Skills

Communication Skills

Education

Bachelor’s degree in supply chain management or related field

APICS / Lean Six Sigma Certification

Tools

Python

Power BI

Tableau

Job description

Meet the Team: In Supply Chain Operations we have an opportunity and the responsibility to enable Cisco's business now and prepare for the future. Our vision and strategy emphasize providing our customers an unrivaled experience by delivering a flexible, innovative, and scalable supply chain while building a strong operational foundation. Cisco is committed to social and environmental responsibility in our supply chain, working with suppliers to maintain a sustainable supply chain that meets our standards for ethics, labor practices, health and safety, and the environment.

We encourage you to become a part of this dynamic organization where every day we demonstrate Cisco's aggressive competitive spirit and accelerate time to market by empowering our employees to use their expertise to take good business risks. As Cisco expands into new technologies and geographies, it is an exciting time to be part of the Supply Chain Operations team.

Your Impact

Inventory Management Team is seeking an experienced and innovative Supply Chain Management Professional to oversee and optimize critical supply chain processes for our AI portfolio. The ideal candidate will bring expertise in managing end-to-end supply chain processes, ensuring seamless integration of AI-driven technologies, and collaborating with multi-functional teams to deliver efficient, cost-effective, and scalable supply chain solutions. This role is critical to enabling the success of AI-driven products and services by ensuring timely delivery, quality compliance, and strategic solutioning.

• Develop and implement supply chain strategies tailored to the AI portfolio, ensuring alignment with business goals and objectives. Manage inventory related processes to ensure timely delivery of AI-related products and services.
• Leverage AI and advanced analytics tools to optimize supply chain processes and manage risks. Implement predictive models to anticipate potential disruptions and develop contingency plans.
• Find opportunities to improve supply chain efficiency through automation and the integration of AI/ML solutions. Lead initiatives to digitize and streamline supply chain workflows.
• Define, track and report on key performance indicators (KPIs) for supply chain efficiency, cost savings and delivery performance. Provide regular updates and insights to senior management on the health and performance of key processes in supply chain.
• Assess and mitigate risks associated with the supply chain, including geopolitical, financial, and environmental factors. Ensure business continuity by developing robust risk mitigation and recovery plans.

Minimum Qualifications

• Education: Bachelor’s degree in supply chain management, Business Administration, Industrial Engineering, or a related field. APICS / Lean Six Sigma Certification preferred.
• Experience: 5+ years of experience in supply chain management, preferably in technology or AI-related industries. Proven track record of managing complex supply chains for high‑tech products or services.
• Must be enthusiastic, self‑motivated and thrive in a high‑pace environment with minimal supervision. Flexibility to change in role as initiatives evolve.

Preferred Qualifications

• Deep understanding of Supply Chain principles - Manufacturing & Inventory Management process, lean concept, ERP system.
• Excellent oral and written communication skills to effectively interact with internal and external partners. Detail‑oriented program management and influencing skills to work in a broad global environment.
• Experience with AI/ML tools and platforms for supply chain optimization. Strong analytical and problem‑solving skills, with the ability to interpret complex data sets, work on different models, scenario and simulations at the most granular level, while also be able to communicate the implications/drivers to senior management. Python, Power BI, Tableau with high degree of proficiency in data mining would be an added advantage.
• Ability to apply expert knowledge and understanding of interdependencies between business processes and metrics development.
• Ability to thrive in a cross‑functional environment and work well with a variety of people from different functions, cultures and in a virtual team setting.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.