Business Analyst

Encora Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital engineering and modernization firm in Kuala Lumpur seeks a motivated Business Analyst. Responsible for gathering and documenting business requirements, collaborating with stakeholders, and ensuring project alignment with business objectives. Ideal candidates will have 5+ years of experience, strong analytical skills, and proficiency in tools like JIRA and Confluence. The position is on-site.

Qualifications

• 5 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Gather and document business and functional requirements.
• Translate business needs into specifications for development teams.
• Create and maintain documentation like use cases and process flows.

Skills

Analytical skills

Communication skills

Business analysis tools

Education

Bachelor's degree in Business Administration or related field

Tools

JIRA

Confluence

MS Visio

Job description

Important Information

Location: Kuala Lumpur

Experience: 5 years+

Job Mode: Contract

Work Mode: On-site

Job Summary

Highly motivated and analytical Business Analyst ideal will be responsible for gathering, analyzing, and documenting business requirements, identifying process improvement opportunities, and working closely with stakeholders to deliver effective business solutions. Will act as a bridge between business users and technical teams, ensuring that projects meet business needs and objectives.

Responsibilities & Duties

• Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
• Translate business needs into clear specifications and user stories for development teams.
• Support the development of business cases and project charters.
• Assist in solution design, ensuring alignment with business objectives and technical feasibility.
• Work closely with project managers, developers, testers, and users throughout the project lifecycle.
• Conduct stakeholder meetings, workshops, and presentations to ensure clarity and alignment.
• Support user acceptance testing (UAT) and validate deliverables against requirements.
• Create and maintain documentation such as use cases, process flows, and user manuals.
• Monitor project progress and provide regular updates to stakeholders.

Qualifications & Skills

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• 5 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication skills.
• Proficiency with business analysis tools such as JIRA, Confluence, MS Visio.
• Experience working with stakeholders at all levels and managing multiple priorities.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.