Business Analyst

Mudah.my; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading digital marketplace in Malaysia is looking for a Business Analyst to analyze market trends and performance metrics. The candidate should have a minimum of 3 years of experience in business analysis and be proficient in Excel and BI tools. This role is crucial for supporting sales and providing insights for business strategy. Join a collaborative team focused on leveraging data to drive success.

Qualifications

• Minimum 3 years’ experience in business analysis, consulting, or strategy roles.
• Proficient in Excel/Google Sheets, with experience in SQL or BI tools.
• Skilled at business storytelling and turning analysis into insights.

Responsibilities

• Analyse property market trends and customer behaviour.
• Build and maintain dashboards to monitor KPIs.
• Support performance reviews with insights for senior management.

Skills

Proficient in Excel/Google Sheets

Experience in SQL or BI tools

Strong data storytelling skills

Understanding of KPIs

Detail-oriented

Tools

Looker Studio

Power BI

Job description

Overview

Company Description

About Carousell Group: Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Mudah.my: Mudah.my Sdn. Bhd is Malaysia’s largest digital platform for selling and finding almost anything - from Cars to Cameras, Properties to Pets, Mobile phones to Motorcycles, Treadmills to Textbooks, Bicycles to Beds, Guitars to Golf sets, Plants to Printers, Watches to Washing machines, Tyres to Tablets, Dresses to Drums, Shoes to Shops, Collectibles to Computers, Jobs and more – Semua Pun Mudah! Mudah.my’s mission is to democratise commerce by empowering everyone, especially individuals and budding entrepreneurs, with a platform of equal opportunity.

Job Description

What You’ll Do

• Market & Business Insights: Analyse property market trends, customer behaviour, and competitor activity to surface opportunities and risks.
• Performance Tracking: Build and maintain dashboards and reports to monitor revenue, engagement, and other KPIs across the property vertical.
• Sales & Monetisation Support: Work closely with Sales and Partnerships to analyse customer segments, pricing models, campaign ROI, and agent/developer performance.
• Business Reviews: Support regular performance reviews with insights, presentations, and recommendations for senior management.
• Cross-Functional Collaboration: Provide analytical support to Marketing, Ops, and Partnerships teams to help them execute smarter, data-backed initiatives.
• Decision Support: Translate complex data into simple, actionable insights that guide business strategy and execution.

Qualifications

• Minimum 3 years’ experience in business analysis, consulting, or strategy roles.
• Strong with numbers — proficient in Excel/Google Sheets, with experience in SQL or BI tools (Looker Studio, Power BI).
• Skilled at business storytelling — able to turn analysis into clear insights for non-technical stakeholders.
• Solid understanding of KPIs and metrics that drive business growth and commercial success.
• Proactive, detail-oriented, and comfortable managing multiple priorities.
• Experience or interest in the property industry or digital marketplaces is a bonus.

Additional Information

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