Business Analyst

Cognizant; Kuala Lumpur; Hybrid; MYR 80,000 - 110,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a Business Analyst to bridge the gap between stakeholders and technical teams. This hybrid role involves requirements gathering, risk assessment, and ensuring effective communication across teams. Ideal candidates will have domain knowledge in insurance and data analysis proficiency, especially with tools like Power BI. Join us to make an impact while enjoying flexibility and support in your work-life balance.

Qualifications

• Proficient in insurance industry products, policy administration, and claims processing.
• Capability to work with large data sets and BI tools for insights.
• Strong relationship management with diverse stakeholders.

Responsibilities

• Serve as a key liaison between business stakeholders and technical teams.
• Lead requirements-gathering activities and manage business needs.
• Conduct risk assessments and develop mitigation strategies.

Skills

Domain knowledge of the insurance industry

Data Analysis

Technical Proficiency

Stakeholder Management

Communication

Tools

Power BI

Job description

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice - we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role

As a Business Analyst, you will serve as a key liaison between business stakeholders and technical teams, responsible for uncovering complex organizational challenges and translating them into actionable solutions. You will lead requirements‑gathering activities such as workshops and interviews, ensuring business needs are captured, documented, and managed throughout the project lifecycle. In addition, you will play a critical role in risk assessment—identifying potential issues, evaluating their impact, and developing mitigation strategies to safeguard delivery outcomes. This role requires strong analytical skills, expertise in requirements management, and the ability to drive clarity and alignment across diverse teams, ultimately enabling successful change and transformation within the organization.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position with 3 days in office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you must have to be considered

• Domain knowledge of the insurance industry, including products (life, health, property/casualty), policy administration, claims processing, underwriting.
• Data Analysis & Technical Proficiency: Ability to work with large, often complex, data sets, as well as business intelligence (BI) tools (e.g., Power BI) for data-driven insights and decision-making.

These will help you succeed

• High-Level Stakeholder Management: Ability to establish and maintain strong relationships with diverse stakeholders, from technical teams to C‑suite executives, managing expectations and achieving consensus on complex issues.
• Exceptional Communication: Superior verbal, written, and presentation skills to effectively translate complex technical and business information for different audiences.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.