Business Analyst

DayOne; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global leader in data centers is seeking a highly analytical Business Analyst to support decision-making through data-driven insights in Johor, Malaysia. The ideal candidate will have 3-5 years of experience in business analysis within a technical environment and excellent communication skills in English and Mandarin. Join us to contribute to the future of data infrastructure!

Qualifications

• 3 to 5 years of relevant experience in business analysis, preferably in a data centre or technology environment.
• Strong commercial acumen and financial knowledge.
• Speaks fluent English and Mandarin.

Responsibilities

• Support annual business planning cycles and prepare forecasts.
• Monitor KPIs and propose initiatives to improve performance.
• Collaborate with teams to develop reports and insights.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Communication skills

Detail-oriented

Education

Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT

Tools

Microsoft Office Suite

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you’re passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

About The Role

We are seeking a highly analytical and detail-oriented Business Analyst t to join our Business Operations team in a dynamic and growing data centre environment. The role is key to supporting business decision‑making by delivering data-driven insights, optimizing operational performance, and identifying areas for process improvement across commercial, operational, and strategic functions.

Key Responsibilities

• Business Planning & Forecasting
  • Support annual and multi-year business planning cycles by consolidating inputs from various business units.
  • Assist in the preparation of financial and operational forecasts, including demand planning, capacity utilisation, and revenue projections.
  • Work with stakeholders to align forecasts with strategic objectives and operational constraints.
• Business Performance Monitoring and Analysis
  • Monitor key performance indicators (KPIs) and propose initiatives to improve business outcomes.
  • Evaluate the financial impact of operational changes, downtime, and energy usage.
  • Analyse operational and financial data to provide actionable insights and identify performance trends.
  • Track actual vs. budgeted performance and provide variance analysis and commentary.
  • Develop, automate, and maintain dashboards and reports to track key performance indicators (KPIs) across commercial, operational, and financial metrics.
  • Conduct variance analysis and identify root causes of underperformance.
  • Generate insights and recommendations to support executive decision-making.
• Business Operations Reporting
  • Collaborate with cross-functional teams (e.g., sales, operations, finance, engineering) to gather requirements and develop regular and ad‑hoc reports.
  • Assist in preparing management reports, board decks, and investor‑related financial materials.
• Process Improvement & Optimization
  • Map and evaluate existing business processes; propose enhancements to improve efficiency, scalability, and control.
  • Assist in the design and rollout of new workflows, systems, or automation tools.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT, or a related field.
• 3 to 5 years of relevant experience in business analysis, preferably in a data centre, IT infrastructure, telecommunications, or technology environment.
• Detail‑oriented, self‑motivated, and capable of managing multiple priorities in a fast‑paced environment.
• Strong analytical and problem‑solving skills
• Strong commercial acumen
• Financial knowledge to build business cases and financial models
• Appreciation of technical knowledge of data centres, telecommunications and other technologies relevant to data centres
• Strong stakeholder management and interpersonal skills
• Excellent communication skills, with the ability to translate complex data into clear business insights.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint etc)
• Speaks fluent English and Mandarin

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re ready to grow with one of the fastest-moving companies in the data centre industry, apply now and be part of our global journey.