Branch Operations Lead: Strategy, Compliance & Delivery

CARSOME; Johor; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading automotive solutions company in Malaysia is seeking a Branch Operations Manager to oversee administrative operations at their Experience Center. The ideal candidate should possess a Bachelor's Degree in a related field and at least 5 years of relevant experience, particularly in the HP banking industry. Responsibilities include improving branch processes, training staff, and ensuring compliance with retail operations. This role requires strong problem-solving skills and proficiency in Microsoft Office.

Qualifications

• 5 years of related working experience.
• Able to work independently with minimal supervision.
• Experience in HP banking industry.

Responsibilities

• Develop strategies and action plans for Branch Operation process improvement.
• Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
• Train and develop Branch Financial Admins [BFA].
• Ensure retail operation processes are executed adhering to Retail SOP.
• Prepare PR/PO for invoices charged by Panel Vendors.

Skills

Proficient in Microsoft Office Applications

Good problem-solving skills

Good interpersonal and communication skills

Ability to multitask and work as a team

Education

Bachelor's Degree or Professional Qualification in Accounting/Finance/Business/Economics

Job description

A leading automotive solutions company in Malaysia is seeking a Branch Operations Manager to oversee administrative operations at their Experience Center. The ideal candidate should possess a Bachelor's Degree in a related field and at least 5 years of relevant experience, particularly in the HP banking industry. Responsibilities include improving branch processes, training staff, and ensuring compliance with retail operations. This role requires strong problem-solving skills and proficiency in Microsoft Office.