Branch Manager - Bandaraya Melaka

Aeon Credit Service; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job description

Overview

AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Job Responsibilities

Below is a glimpse of what you will do

• To ensure smooth running of the branch day to day operation in meeting branch's and company's goal
• To manage overall branch performance ranging from sales, counter service level and cross sell volume
• Good understanding of branch standard operation procedures and manage and branch operation in compliance with it
• To strategize, implement and carry out action plans to fulfill company sales budget and other related operation key result area (KRA)
• To ensure branch budgets are achieve and to be profit oriented
• Establish and implement policies and procedures that will improve service quality
• To manage, counsel, coach and motivate branch staffs
• Conduct weekly and monthly meeting between representative department in Branch and overall staff