We are seeking an experienced Branch Manager to oversee the operations of our TSM Automobile Sdn Bhd branch in Kota Kinabalu, Sabah. As the Branch Manager, you will be responsible for driving the overall success and profitability of the branch, while ensuring exceptional customer service and adherence to company policies and procedures. This is a full‑time position in our dynamic and growing Manufacturing, Transport & Logistics organisation.
What you’ll be doing
- Manage all aspects of the branch's daily operations, including staff supervision, inventory management, and financial reporting
- Develop and implement strategies to meet sales targets, improve customer satisfaction, and enhance operational efficiency
- Liaise with the head office to ensure alignment with company-wide initiatives and policies
- Identify and resolve operational issues, ensuring prompt and effective problem‑solving
- Manage and motivate a team of sales and customer service representatives, providing guidance and coaching for their professional development
- Monitor and analyse branch performance metrics, making data‑driven decisions to drive continuous improvement
- Collaborate with the marketing team to develop and execute effective local marketing campaigns
- Ensure compliance with relevant industry regulations and safety standards
What we’re looking for
- Minimum 1 year of experience in a management role within the Manufacturing, Transport & Logistics industry
- Strong organisational and leadership skills, with the ability to motivate and develop a high‑performing team
- Excellent problem‑solving and decision‑making abilities, with a focus on driving operational efficiency
- Proficient in financial management, including budgeting, forecasting, and reporting
- Demonstrated success in achieving sales targets and improving customer satisfaction
- Thorough understanding of industry regulations and safety standards
- Ability to work independently and as part of a cross‑functional team
- Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels
What we offer
- Competitive salary and performance‑based bonus structure
- Comprehensive health and wellness benefits, including medical and dental coverage
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment
- Discounts on company products and services
About us
TSM Automobile Sdn Bhd is a leading player in the Manufacturing, Transport & Logistics industry, with a strong presence across Malaysia. Our mission is to provide high‑quality products and services that exceed our customers’ expectations. We are committed to innovation, sustainability, and the development of our talented workforce. Join us as we continue to shape the future of our industry.
Apply now to become our next Branch Manager and be a part of our dynamic team!
Unlock job insights
- Which of the following statements best describes your right to work in Malaysia?
- What’s your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years’ experience do you have as a branch manager?
- Do you have customer service experience?
- How many years’ experience do you have with forecasting for businesses?
- Do you have experience in a sales role?
- Which of the following languages are you fluent in?