Branch Manager

Quanterm Logistics Sdn Bhd; Port Klang, Klang City; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics firm in Port Klang is seeking a Branch Manager to lead operations and drive sales growth. Responsibilities include managing financial performance, optimizing profitability, ensuring compliance, and developing a high-performing team. The ideal candidate has at least 8 years in freight forwarding with 3 years in a managerial role, strong people management skills, and a proven track record in achieving sales goals. Proficiency in MS Office and logistics systems is essential.

Qualifications

• Minimum 8 years in freight forwarding/logistics; at least 3 years in a managerial role.
• Proven track record of achieving sales/revenue goals in logistics.
• Strong understanding of customs clearance, air/sea/land logistics.

Responsibilities

• Manage the branch operational and financial performance of P&L.
• Lead the branch to achieve sales growth and high customer satisfaction.
• Guide and build a high-performing team to ensure staff productivity.

Skills

People management

Decision-making

Communication skills (English & Bahasa Malaysia)

Problem-solving

Tools

MS Office

Logistics systems

Job description

Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.

Job Descriptions:

Manage the branch operational and financial performance of P&L by identifying new
business opportunities and implementing new sales strategies.

Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.
Managing the team, control costs, and drive overall business performance.

Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction.

Guide, motivate, and build a high-performing team to ensure staff productivity and retention.

Customer Relationship Management to foster strong client relationships to retain key accounts and secure repeat business.

Manage branch financial performance by controlling costs and optimizing profitability.

Ensure branch compliance with customs regulations, company SOPs, and industry standards to mitigate risks.

Requirements:

Minimum 8 years in freight forwarding/logistics; at least 3 years in a managerial role.

Strong people management, mentoring, and team development skills.

Proven track record of achieving sales/revenue goals in logistics.

Well understanding of customs clearance, air/sea/land logistics.

Excellent interpersonal and communication skills (English & Bahasa Malaysia).

Strong problem-solving and decision-making capabilities.

Proficient in MS Office and logistics systems, processes and compliances.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?