Branch Manager

JALEN MALAYSIA; Ayer Hitam; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading manufacturer in Johor is seeking a full-time Branch Manager to oversee daily operations in Ayer Hitam. The ideal candidate will manage staff, align with company policies, and drive sales targets while ensuring excellent customer service. Candidates should have strong leadership and analytical skills, experience in operations planning, and a relevant degree. This position promotes career growth within a dynamic manufacturing environment.

Qualifications

• Strong leadership and team management skills.
• Experience in operations planning and resource allocation.
• Proficient in verbal and written communication.
• Knowledge of inventory management and logistics.
• Strong analytical and problem-solving skills.
• Experience in management or supervisory roles.

Responsibilities

• Oversee daily branch operations.
• Manage staff and resources effectively.
• Ensure smooth execution of operational plans.
• Achieve sales and performance targets.
• Develop strategic plans for growth.
• Maintain compliance with company policies.
• Foster excellent customer service.

Skills

Leadership skills

Operations planning

Communication skills

Inventory management

Analytical skills

Problem-solving skills

Management tools proficiency

Experience in manufacturing/FMCG

Education

Bachelor's degree in Business Administration or Management

Job description

JALEN Malaysia, a proud manufacturer of a wide range of sauces and fruit‑flavored cordials, has been in operation for over 30 years. Based in Johor Bahru, Malaysia, the company produces high‑quality and flavorful products, including soy sauce, oyster sauce, chili sauces, tomato ketchup, and more, which are distributed throughout Malaysia and exported to over 10 countries globally. JALEN is committed to delivering affordable products with exceptional taste, supported by a strong after‑sales service team. The company continues to innovate, offering over 20 product types and 80 SKUs, with ambitious plans to expand its offerings, including private label manufacturing.

Role Description

This is a full‑time, on‑site position for a Branch Manager, located in Ayer Hitam. The primary responsibilities include overseeing daily branch operations, managing staff and resources effectively, and ensuring smooth execution of operational plans. The branch manager will be expected to work towards achieving sales and performance targets, develop strategic plans for growth, maintain compliance with company policies, and foster excellent customer service and team performance.

Qualifications

• Strong leadership and team management skills
• Experience in operations planning, resource allocation, and achieving sales targets
• Proficiency in verbal and written communication for effective team collaboration and stakeholder management
• Knowledge of inventory management and logistics for efficient branch operations
• Strong analytical and problem‑solving skills with a results‑oriented mindset
• Proficiency in using business and office management tools and software
• Previous experience in a management or supervisory role, preferably in manufacturing or FMCG industries
• Bachelor's degree in Business Administration, Management, or a related field; equivalent experience may be considered