Branch Growth Leader: SME Sales & Service Excellence

RHB Bank; Perak; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a Manager for branch sales and operations. The candidate will develop and implement strategies to meet sales targets and engage with local communities, promoting the Bank's products. Responsibilities include managing staff, customer service, and ensuring compliance with policies. Ideal candidates will have a strong sales background and leadership experience to foster a high-performance team environment.

Qualifications

• Experience in sales management within the banking industry.
• Strong leadership skills and ability to train branch staff.
• High customer service standard and complaint resolution skills.

Responsibilities

• Develop and manage branch sales and operations plan.
• Lead visitations and engagements with local business communities.
• Ensure high customer service standards in line with bank policies.

Job description

A leading financial institution in Malaysia is seeking a Manager for branch sales and operations. The candidate will develop and implement strategies to meet sales targets and engage with local communities, promoting the Bank's products. Responsibilities include managing staff, customer service, and ensuring compliance with policies. Ideal candidates will have a strong sales background and leadership experience to foster a high-performance team environment.