BPMN Analyst: Order Management & Sales Optimization

VAT GROUP; Batu Kawan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading international manufacturer is seeking a Business Process Analyst in Batu Kawan, Malaysia. The role involves documenting, analyzing, and optimizing Sales & Service processes, requiring strong project management and analytical skills. Ideal candidates will have at least 5 years in Order Management, a Bachelor's degree in a relevant field, and excellent communication abilities. The company values employee diversity and offers career development opportunities.

Benefits

Career development opportunities

Equal pay for equal work

Qualifications

• Minimum 3 years in business process management or related roles.
• At least 5 years in operational Order Management or Sales & Service functions.
• Familiarity with compliance and regulatory requirements related to business processes.

Responsibilities

• Document, analyze, and optimize Sales & Service operation processes.
• Create detailed process maps and ensure accurate representation.
• Analyze processes and identify inefficiencies and bottlenecks.

Skills

Project management

Analytical skills

Communication skills

Problem-solving

Process modeling

Education

Bachelor's degree in Business Administration, Management, or related field

Master’s degree

Tools

Microsoft Dynamics 365

Job description

A leading international manufacturer is seeking a Business Process Analyst in Batu Kawan, Malaysia. The role involves documenting, analyzing, and optimizing Sales & Service processes, requiring strong project management and analytical skills. Ideal candidates will have at least 5 years in Order Management, a Bachelor's degree in a relevant field, and excellent communication abilities. The company values employee diversity and offers career development opportunities.