Boutique Warehouse Supervisor

LidyaKL; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A trendy boutique in Selangor is seeking a Boutique Supervisor to oversee daily operations. Key responsibilities include leading and training the sales team, ensuring exceptional customer service, and maintaining inventory accuracy. The ideal candidate should possess strong leadership and communication skills while being customer-focused. A high school diploma is required. This position offers an engaging work environment with opportunities for personal and professional growth.

Qualifications

• Strong leadership and communication skills are essential.
• Customer-focused with a positive attitude.
• Ability to work flexible hours, including weekends.

Responsibilities

• Supervise and coordinate daily boutique operations.
• Lead, train, and motivate sales staff to meet performance goals.
• Ensure high standards of customer service.

Skills

Leadership

Communication skills

Customer service

Time management

Problem-solving

Visual merchandising

Education

High school diploma or equivalent

Job description

Responsibilities

Supervise and coordinate daily boutique operations

Lead, train, and motivate sales staff to meet performance goals

Ensure high standards of customer service and handle customer complaints professionally

Monitor sales performance and implement strategies to increase revenue

Maintain visual merchandising standards and store presentation

Manage inventory levels, stock replenishment, and stock accuracy

Prepare staff schedules and manage attendance

Ensure compliance with company policies, procedures, and safety standards

Assist in opening and closing the boutique, including cash handling and reports

Provide regular performance feedback to staff and support staff development

Qualifications

• High school diploma or equivalent (additional retail or business training is a plus)
• Strong leadership and communication skills
• Customer-focused with a positive and professional attitude
• Ability to work flexible hours, including weekends and holidays
• Basic computer skills and familiarity with POS systems
• Team leadership and motivation
• Sales and customer service excellence
• Time management and organization
• Problem-solving and decision-making
• Visual merchandising awareness
• Knowledge of fashion, retail trends, or boutique operations is an advantage