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A leading financial services company in Kuala Lumpur seeks a Digital Billing Executive responsible for executing automated billing processes. The role involves monitoring job executions, documenting workflows, and ensuring data accuracy. Ideal candidates have a related degree, experience with data handling, and strong analytical skills, along with proficiency in Excel and automation tools. Join the team to make an impact in financial operations.
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Join the Growing Team at Singtel Financial Shared Services in Malaysia*!
Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!
*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.
The Digital Billing Executive is responsible for the operational execution, monitoring, and reconciliation of automated billing processes. This includes running scheduled automation scripts, ensuring successful completion, and initiating reconciliation procedures to verify data accuracy. The role requires meticulous process documentation, proactive incident management, and continuous improvement of operational workflows to support business objectives.
Make an Impact by:
Automated Job Execution & Monitoring: Execute and monitor all scheduled automation scripts, ensuring completion and stability. Log job outcomes and promptly address exceptions or failures, escalating unresolved issues to relevant technical teams.
Process Documentation: Maintain and update comprehensive documentation for all automation and reconciliation processes, including business rules, exception handling, and operational procedures.
Reconciliation & Data Quality: Reconcile automated outputs with source data to ensure completeness and accuracy. Document discrepancies and corrective actions, and profile data to identify and resolve quality issues.
Operational Support:Communication of process changes and automation impacts to stakeholders. Prepare supporting documentation for business unit projects, especially those involving automation or data transformation.
Join us on our mission to continue defining the future of financial services. Apply Now