Billing Automation Analyst & Process Optimizer

DHL; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics company is seeking a professional for a role focused on Billing Automation and Customer Support. The successful candidate will document billing processes, analyze data, and provide training and support to users across different countries. Requirements include a Bachelor's degree in Accounting/Finance, at least 3 years of relevant experience, and advanced Excel skills. This role offers the opportunity to work in a diverse team environment in Selangor, Malaysia.

Qualifications

• Minimum 3 years of experience in billing, finance, or accounting roles.
• Familiarity with project management or process improvement methodologies is a plus.
• Ability to facilitate workshops and training sessions.

Responsibilities

• Collaborate with teams to document and improve billing processes.
• Provide first-level customer support for Billing Automation.
• Conduct retraining sessions for new team members.

Skills

Analytical skills

Communication skills

Excel proficiency

Collaboration

Problem-solving

Education

Bachelor's Degree in Accounting/Finance

Tools

Advanced Excel functions

Job description

A logistics company is seeking a professional for a role focused on Billing Automation and Customer Support. The successful candidate will document billing processes, analyze data, and provide training and support to users across different countries. Requirements include a Bachelor's degree in Accounting/Finance, at least 3 years of relevant experience, and advanced Excel skills. This role offers the opportunity to work in a diverse team environment in Selangor, Malaysia.