Bilingual Mandarin/Cantonese Medical Travel Support Agent

PERSOL; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent staffing solutions provider in Selangor is seeking a Mandarin/Cantonese Customer Service representative to coordinate aeromedical transport cases and assist clients with medical or travel needs. The ideal candidate should have at least one year of relevant experience and be fluent in both Mandarin or Cantonese and English. A rotational shift schedule including weekends is required, and there is a potential for contract conversion to permanent based on performance.

Qualifications

• 1 year of working experience in Customer Service, Call Centre, or Hotel Operator.
• Able to work on rotational shifts including weekends and public holidays.
• Immediate joiner preferred.

Responsibilities

• Coordinate and oversee aeromedical transport cases independently.
• Handle assistance requests promptly via phone and email.
• Be the first point of contact for clients requiring medical assistance.

Skills

English communication

Mandarin communication

Cantonese communication

Listening skills

Multitasking

Education

SPM holder

Job description

A prominent staffing solutions provider in Selangor is seeking a Mandarin/Cantonese Customer Service representative to coordinate aeromedical transport cases and assist clients with medical or travel needs. The ideal candidate should have at least one year of relevant experience and be fluent in both Mandarin or Cantonese and English. A rotational shift schedule including weekends is required, and there is a potential for contract conversion to permanent based on performance.