Bilingual German-Speaking Customer Support Specialist

Hunters International; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global business services provider in Cyberjaya is seeking a bilingual Customer Service Consultant fluent in German and English. The role involves providing first-class customer service through various channels and requires adherence to company policies and productivity standards. Candidates must possess a Bachelor's degree and preferably have at least one year of customer service experience. This position offers a total package of up to MYR 10,000.

Qualifications

• Bilingual in German and English, both verbal and written.
• Minimum of 1 year experience in Customer Service, preferably in a call center.
• Strong customer service skills and ability to adhere to processes.

Responsibilities

• Provide customer support via phone, live chat, and email in German and English.
• Use tools to resolve customer issues and document activities.
• Meet targets for productivity and quality.

Skills

German speaking

English communication

Customer Service Skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

A global business services provider in Cyberjaya is seeking a bilingual Customer Service Consultant fluent in German and English. The role involves providing first-class customer service through various channels and requires adherence to company policies and productivity standards. Candidates must possess a Bachelor's degree and preferably have at least one year of customer service experience. This position offers a total package of up to MYR 10,000.