Bilingual Client Support Desk Coordinator - 24/7

Remote VA; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology services provider is seeking an Assistant Client Support Officer in Cyberjaya, Malaysia. This entry-level role requires Cantonese and English communication skills to provide administrative and coordination support. Ideal candidates are detail-oriented and able to work in a 24x7 shift structure. Fresh graduates with a high school certification are welcome to apply, as well as those with client support experience.

Qualifications

• Strong verbal and written communication skills in Cantonese and English.
• Demonstrates professionalism and integrity in client communication.
• Attention to detail and ability to follow structured processes.

Responsibilities

• Provide administrative and coordination support to the Client Service Desk team.
• Receive, validate, and log client service requests accurately.
• Support in triaging requests and maintain documentation related to service desk activities.

Skills

Cantonese communication

English communication

Attention to detail

Proactive attitude

Education

High School Certification or equivalent

Job description

A leading technology services provider is seeking an Assistant Client Support Officer in Cyberjaya, Malaysia. This entry-level role requires Cantonese and English communication skills to provide administrative and coordination support. Ideal candidates are detail-oriented and able to work in a 24x7 shift structure. Fresh graduates with a high school certification are welcome to apply, as well as those with client support experience.