Big - Sales Assistant/Pharmacy Assistant (KLANG)

Big Pharmacy Healthcare Sdn Bhd; Klang City, Port Klang; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

BIG Pharmacy is seeking a Sales Assistant/Pharmacy Assistant (KLANG) to support customers with product information, manage stock, and handle payments. The role involves product displays, inventory tasks, and assisting in promotions.

As part of a growing Malaysia-wide chain, you will join a team focused on delivering a great customer experience and be part of a workforce expanding with over 300 outlets nationwide.

Qualifications

• Experience in customer service in a retail environment.
• Ability to process payments accurately and balance cash register.

Responsibilities

• Assist customers with product information and guide them to items.
• Ensure product visibility and proper display following FEFO/FIFO practices.
• Receive deliveries, store goods, and assist in stock control.
• Respond to customer inquiries and refer issues to pharmacy staff as needed.
• Attach price tags, stay updated on promotions, and create appealing displays.
• Process cash and card payments accurately and balance the cash register.

Skills

Customer service

Cash handling

Product display

Communication

Job description

Big - Sales Assistant/Pharmacy Assistant (KLANG)

Duties/Responsibilities (Training Provided)

Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.

Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.

Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.

Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.

Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.

Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Benefits :

• Health insurance
• Maternity leave
• Opportunities for promotion

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 outlets throughout Malaysia.

Are you passionate in providing a great customers’ experience and educating customers to “Be In Goodhealth”? If yes, we want you to join us and grow with our BIG family!

Your application will include the following questions:

• How many years' experience do you have as a pharmacy assistant?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Pharmacy Retail Sales Assistant?
• Have you worked in a pharmacy before?
• Do you have customer service experience?