Bellman - Hawaii Guest Concierge & Luggage Specialist

Hyatt Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel group in Kuala Lumpur is seeking a Bellman to provide exceptional service to guests upon arrival and departure. Responsibilities include greeting guests, assisting with luggage, and offering information about hotel facilities and local attractions. Ideal candidates should possess excellent communication skills and a passion for hospitality. Flexibility in availability is essential.

Qualifications

• Experience in hospitality or customer service is a plus but not required.
• Strong communication skills in English (speaking, reading, writing).
• Ability to perform duties with accuracy and speed.
• Ability to work independently with minimal supervision.
• Physical ability to lift and transport luggage.

Responsibilities

• Greet and assist guests in a professional manner.
• Transport guest luggage from arrival to their assigned room.
• Maintain cleanliness and organization of designated areas.

Skills

Customer service skills

Strong communication skills in English

Job description

A leading hotel group in Kuala Lumpur is seeking a Bellman to provide exceptional service to guests upon arrival and departure. Responsibilities include greeting guests, assisting with luggage, and offering information about hotel facilities and local attractions. Ideal candidates should possess excellent communication skills and a passion for hospitality. Flexibility in availability is essential.