Become a Luxury Brand Evaluator Automobile Project in Batu Pahat, Malaysia

CXG; Batu Pahat; Remote; MYR 100,000 - 150,000; Part time

Job summary

A leading customer experience consultancy is seeking a Luxury Brand Evaluator in Malaysia to assess customer interactions with high-end vehicles. As an evaluator, you will visit luxury stores or engage online to provide critical feedback. This project-based, freelance position offers flexible working hours suitable for automobile enthusiasts. Strong attention to detail and good understanding of the automobile industry are essential for success in this role.

Benefits

Flexible working hours

Opportunity to collaborate with prestigious brands

Qualifications

• Must be 24 years of age or older.
• Passionate about automobiles and improving customer service.
• Ability to provide unbiased, honest feedback.

Responsibilities

• Choose assignments aligning with personal preferences.
• Visit luxury stores or evaluate online.
• Observe various customer service aspects.
• Provide honest feedback through questionnaires.

Skills

Understanding of the automobile industry

Attention to detail

Interpersonal skills

Job description

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 24 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

• This is a freelance, project-based position
• Flexible working hours