Beauty Advisor/ Spa Therapist

L'Occitane; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading beauty retailer in Penang is seeking a passionate beauty consultant to provide expert consultations and superior customer service. The role offers opportunities for career growth and a conducive work environment. Candidates must be willing to work flexible hours, including weekends and public holidays. Previous experience is desirable but not necessary, as comprehensive training will be provided. The company emphasizes inclusivity and values team spirit, leading by example, and sustainability.

Benefits

Attractive commission and incentive scheme

Higher EPF contribution from employer

Free quarterly product claim and staff discount

Medical benefits and insurance coverage

Annual leave and other special leaves

Qualifications

• Must be willing to work flexible hours including shifts, weekends, and public holidays.
• Previous experience in beauty, retail, or customer service industry is good, but training will be provided.
• A passion for beauty products and commitment to customer service is essential.

Responsibilities

• Provide expert beauty consultations and deliver outstanding customer service experiences.
• Assist with visual merchandising and maintain store displays according to brand guidelines.
• Support inventory management, including stock counts and restocking merchandise.
• Process customer transactions and handle gift wrapping services professionally.
• Collaborate with store management on daily operations and promotional activities.

Skills

Genuine passion for beauty products

Customer service excellence

Availability to work flexible hours

Job description

What's In It for You

Attractive commission and incentive scheme based personal achievement

A conducive environment to work and career growth

Constant challenges and opportunity to prove yourself

Other benefits that interested you

Higher EPF contribution from employer

Free quarterly product claim and staff discount

Annual leave and other special leaves

Medical benefit and Insurance coverage

Dental & Vision claim and health screening (based length of service)

What You'll Do

• Provide expert beauty consultations and deliver outstanding customer service experiences
• Assist with visual merchandising and maintain store displays according to brand guidelines
• Support inventory management including stock counts, receiving and restocking merchandise
• Process customer transactions and handle gift wrapping services professionally
• Collaborate with store management on daily operations, promotional activities and brand recycling program

What We're Looking For

Must Have

• Genuine passion for beauty products and customer service excellence
• Availability to work flexible hours including shifts, weekends and public holidays

Good to Have

• Previous experience in beauty, retail, or customer service industry (Don't worry if you are new to this - we will provide comprehensive training to help you succeed and grow with confidence!)

Kindly attach your resume with the below information when you apply for the job

• Date of Availability/ Notice period
• Detailed job scope
• Last drawn salary of last employment
• Reason for leaving
• Current salary (salary breakdown)

L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE.

Building a more diverse and inclusive organisational culture is one of the ways we cultivate change.

This involves building an inclusive workplace that makes our people feel:

Safe from discrimination or harassment

Respected and valued for who they are as individuals

We recruit competent and positive minded people who share our core values entrepreneurship, team spirit, leading by examples and authenticity and our commitment to sustainability