Barista & Coffee Craft Specialist

Pro Office Technology; Putrajaya; On-site; MYR 22,000 - 33,000; Full time

Job summary

DeMi Coffee in Presint 15, Malaysia, is seeking a full-time Barista to welcome customers and determine their coffee interests and needs.

You will educate customers on our coffee drinks, explain differences in beans and equipment, and prepare espresso-based beverages following prescribed recipes.

This role emphasizes delivering great service, maintaining clean equipment and workspace, and seeking opportunities to improve the store experience.

Qualifications

• Passion for coffee and willingness to learn brewing techniques.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling transactions.
• Flexibility to work shifts, including weekends and public holidays.

Responsibilities

• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu, answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers, defining new and expanded services and products.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments

Skills

Passion for coffee

Communication skills

Interpersonal skills

Multitasking

Basic math

Job description

DeMi Coffee in Presint 15, Malaysia, is seeking a full-time Barista to welcome customers and determine their coffee interests and needs.

You will educate customers on our coffee drinks, explain differences in beans and equipment, and prepare espresso-based beverages following prescribed recipes.

This role emphasizes delivering great service, maintaining clean equipment and workspace, and seeking opportunities to improve the store experience.