Bar Supervisor

Ormond Hotels Group; Sandakan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic hospitality company based in Malaysia is seeking a full-time Bar Supervisor to manage daily operations. The role involves overseeing staff, ensuring excellent customer service, and maintaining food and beverage standards. Ideal candidates should possess strong supervisory skills and experience in a bar setting. This position is located in Kota Kinabalu and emphasizes leadership and guest experience. Join a dedicated team striving for operational excellence.

Qualifications

• Strong supervisory skills with the ability to lead, train, and motivate a team effectively.
• Excellent customer service and communication skills to ensure guest satisfaction.
• Proficiency in food and beverage service operations and knowledge of beverage preparation.

Responsibilities

• Oversee daily bar operations, ensuring excellent customer service.
• Train and mentor staff to maintain service quality.
• Manage inventory and liaise with vendors.

Skills

Supervisory Skills

Customer Service

Communication Skills

Food & Beverage Operations

Adaptability

Job description

Company Description

The Ormond Group is a dynamic hospitality company comprising three unique brands: Tune Hotels, Ormond Hotels, and MoMo’s. Known for delivering exceptional guest experiences, the group emphasizes creative design, local culture, affordability, and premium service. The group’s flagship properties, such as Tune Hotels KLIA-KLIA2 and The Chow Kit, have won prestigious awards and received international acclaim. MoMo’s, the group’s social hotel brand, fosters creativity, community, and connection, earning recognition from global platforms like The New York Times. At the heart of The Ormond Group’s success is its dedicated and passionate team, striving to redefine modern hospitality.

Role Description

This is a full-time, on-site role for a Bar Supervisor located in Kota Kinabalu. The Bar Supervisor will oversee daily bar operations, including managing team members, ensuring excellent customer service, and maintaining quality standards for food and beverage services. Responsibilities include training and mentoring staff, liaising with vendors, managing inventory, addressing customer feedback, and assisting with menu development. The role requires leadership skills to foster a positive team environment and deliver exceptional guest experiences.

Qualifications

• Strong Supervisory Skills with the ability to lead, train, and motivate a team effectively
• Excellent Customer Service and Communication skills to ensure guest satisfaction and address feedback professionally
• Proficiency in Food & Beverage service operations and knowledge of beverage preparation
• Experience in staff Training to maintain service quality and operational excellence
• Ability to work under pressure and adapt to a fast-paced environment
• Prior experience in a bar or hospitality setting is preferred