Bar F&B Service & Guest Experience Specialist

Iconic Hotel; Seberang Perai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hospitality establishment in Penang, Malaysia seeks a diligent Food and Beverage Service Agent to deliver exceptional service to guests. Responsibilities include serving food and beverages, ensuring guest satisfaction, and maintaining a clean working environment. The ideal candidate should possess a food service certification and be able to communicate in basic English. This role offers an opportunity to be part of a dynamic team within a supportive environment.

Qualifications

• Possess food service certification or related hospitality experience.
• Basic knowledge of food service operations.
• Ability to communicate effectively in English.

Responsibilities

• Provide prompt and courteous service to guests.
• Ensure cleanliness and organization at the service station.
• Report guest satisfaction and handle complaints effectively.

Skills

Communication in basic English

Customer service

Teamwork

Education

Certificated knowledge of food service or hospitality management

Job description

A premier hospitality establishment in Penang, Malaysia seeks a diligent Food and Beverage Service Agent to deliver exceptional service to guests. Responsibilities include serving food and beverages, ensuring guest satisfaction, and maintaining a clean working environment. The ideal candidate should possess a food service certification and be able to communicate in basic English. This role offers an opportunity to be part of a dynamic team within a supportive environment.