Banquet Operations Leader | Guest Service & Events

Hilton Worldwide, Inc.; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company in Kedah is seeking an experienced Assistant Banquet Manager to oversee service quality and team performance. The ideal candidate will possess strong leadership skills, preferably with supervisory experience in an international hotel environment. Proficient English and Bahasa communication skills are required. This role involves maintaining high customer service standards, coordinating with various departments, and promoting hotel services. Join us to create remarkable hospitality experiences for our guests.

Qualifications

• Strong leadership and people management skills.
• 3-4 years in a supervisory role in an international hotel.
• Fluent in English and Bahasa, other languages a plus.

Responsibilities

• Maintain a high customer service focus.
• Promote services and facilities of Hilton to guests.
• Coordinate with other departments for smooth operations.

Skills

Leadership skills

People management

Customer service

Problem-solving

Communication skills

Attention to detail

Education

3-4 years in supervisory position

Local Malaysian citizen

Tools

Computer systems

Job description

A leading global hospitality company in Kedah is seeking an experienced Assistant Banquet Manager to oversee service quality and team performance. The ideal candidate will possess strong leadership skills, preferably with supervisory experience in an international hotel environment. Proficient English and Bahasa communication skills are required. This role involves maintaining high customer service standards, coordinating with various departments, and promoting hotel services. Join us to create remarkable hospitality experiences for our guests.