Banquet Operations Leader

Hilton; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Banquet Manager for DoubleTree by Hilton Melaka. This role involves strategic management of the Banquet Department, maintaining exceptional service standards, and training team members. The ideal candidate has 2-4 years of managerial experience in a hotel environment and strong leadership skills. This role is full-time and offers an opportunity to create memorable experiences for guests while leading a dedicated team.

Qualifications

• 2-4 years in a managerial position in a 4/5-star category hotel.
• Strong interpersonal skills and ability to manage under pressure.
• Outgoing personality with a willingness to work long hours.

Responsibilities

• Maintain high customer service focus and resolve issues positively.
• Develop action plans to address shortfalls in service standards.
• Coordinate with Engineering and Housekeeping departments.

Skills

Management in a 4/5-star hotel

Good English skills

Computer system familiarity

Strong leadership

Guest orientation

Attention to detail

Job description

A leading global hospitality company is seeking a Banquet Manager for DoubleTree by Hilton Melaka. This role involves strategic management of the Banquet Department, maintaining exceptional service standards, and training team members. The ideal candidate has 2-4 years of managerial experience in a hotel environment and strong leadership skills. This role is full-time and offers an opportunity to create memorable experiences for guests while leading a dedicated team.