Banquet Operations Lead

Hilton Worldwide, Inc.; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global hospitality company in Malacca is seeking a Banquet Manager to oversee the management of the Banquet Department. The ideal candidate will have extensive managerial experience in a 4 or 5-star hotel, excellent customer service, and great leadership skills. The role involves ensuring high standards of service while coordinating team efforts. This diverse position offers an engaging environment with opportunities to further your hospitality career.

Benefits

Career growth opportunities

Employee discounts

Qualifications

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal.
• Familiar with computer systems.
• Motivated and committed with enthusiasm.
• Flexible and responsive to changing requirements.
• Strong leadership, people management, and training skills.

Responsibilities

• Manage the Banquet Department in accordance with company policies.
• Maintain high customer service focus.
• Promote Hilton services and facilities.
• Monitor standards through regular checks.
• Assist with preparing rosters and job schedules.
• Deal proactively with customer requests.

Skills

Leadership skills

Customer service focus

Communication skills

Problem-solving

Flexibility

Attention to detail

Education

Experience in a managerial position in a 4 / 5-star hotel

Job description

A leading global hospitality company in Malacca is seeking a Banquet Manager to oversee the management of the Banquet Department. The ideal candidate will have extensive managerial experience in a 4 or 5-star hotel, excellent customer service, and great leadership skills. The role involves ensuring high standards of service while coordinating team efforts. This diverse position offers an engaging environment with opportunities to further your hospitality career.