Banking Operations & Customer Service Executive

Prosple; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent financial institution in Johor Bahru is seeking an Executive for Operations & Customer Service to enhance customer experience while driving sales. Responsibilities include providing exceptional customer service, processing transactions accurately, and achieving sales targets. Candidates should be Malaysian citizens with a customer-focused mindset and preferably some experience in financial services. The role supports a dynamic working environment, offering opportunities for professional development and training.

Qualifications

• Must be a Malaysian citizen.
• Experience in financial institutions or related fields preferred.
• High level of integrity and accountability is crucial.

Responsibilities

• Provide superior customer service to walk-in customers.
• Achieve targets for product growth and sales.
• Process transactions accurately and timely.

Skills

Customer service excellence

Sales experience

Communication skills

Cross-selling

Education

Fresh graduates or relevant experience

Job description

A prominent financial institution in Johor Bahru is seeking an Executive for Operations & Customer Service to enhance customer experience while driving sales. Responsibilities include providing exceptional customer service, processing transactions accurately, and achieving sales targets. Candidates should be Malaysian citizens with a customer-focused mindset and preferably some experience in financial services. The role supports a dynamic working environment, offering opportunities for professional development and training.