Bakery Shop Assistant: Customer Service & POS

ZarraZorra Bakery Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Free parking

Maternity leave

Job summary

ZarraZorra Bakery is looking for a friendly Shop Assistant to join our retail team in Johor Bahru. You will assist customers, handle cashier transactions, restock products, and help maintain a clean, welcoming outlet.

You will work with a supportive team, follow SOPs and safety rules, and develop product knowledge to guide shoppers. Basic Bahasa Malaysia is required, with English an advantage; weekend and holiday shifts are included.

Qualifications

• Previous retail, bakery, cafe, or F&B experience preferred.
• Good communication and customer service skills.
• Follow SOPs and hygiene requirements.
• Willing to work shifts, weekends and public holidays.
• Basic Bahasa Malaysia; English a plus.

Responsibilities

• Assist customers with shopping and inquiries.
• Handle cashier transactions and issue receipts.
• Restock products and maintain shelves and displays.
• Keep outlet clean and organized, including counter and floors.
• Open/close shop operations and POS reconciliation as needed.
• Monitor stock levels and inform supervisor for replenishment.
• Provide product information and promote promotions to customers.
• Greet customers and provide friendly, professional service.
• Support daily operations and participate in promotional activities.

Skills

Customer service

Communication skills

Tools

POS system

Job description

ZarraZorra Bakery is looking for a friendly Shop Assistant to join our retail team in Johor Bahru. You will assist customers, handle cashier transactions, restock products, and help maintain a clean, welcoming outlet.

You will work with a supportive team, follow SOPs and safety rules, and develop product knowledge to guide shoppers. Basic Bahasa Malaysia is required, with English an advantage; weekend and holiday shifts are included.