B2B Partner Success & Onboarding Specialist

Emerald Zebra; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global financial services company in Kuala Lumpur is seeking a Full-time B2B Customer Support Officer. You will onboard and support partners, ensuring smooth operations in a dynamic environment. Ideal candidates are fluent in English, possess strong communication skills, and preferably have knowledge of FX/CFD and Crypto industries. This role offers competitive remuneration and a supportive work culture with growth opportunities.

Benefits

Comprehensive medical and insurance coverage

Continuous personal development

Vibrant company life with team activities

Qualifications

• Experience in customer service or partner-oriented jobs.
• Knowledge of FX/CFD and Crypto industries preferred.
• Strong willingness to learn and develop new skills.

Responsibilities

• Onboard and educate partners on platforms and procedures.
• Handle day-to-day partner operations and monitor activities.
• Maintain relationships with partners and engage with them proactively.

Skills

Fluency in English

Communication skills

Negotiation skills

Team player

Computer literacy

Tools

Google Docs

Microsoft Office

Job description

A global financial services company in Kuala Lumpur is seeking a Full-time B2B Customer Support Officer. You will onboard and support partners, ensuring smooth operations in a dynamic environment. Ideal candidates are fluent in English, possess strong communication skills, and preferably have knowledge of FX/CFD and Crypto industries. This role offers competitive remuneration and a supportive work culture with growth opportunities.