B2B Customer Acquisition & Account Growth Specialist

Concentrix; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading customer service provider in Kuala Lumpur is seeking a Specialist for Customer Acquisition. The role involves managing a portfolio of B2B clients, conducting proactive outreach, and delivering against sales targets. The ideal candidate must have a minimum diploma and experience in Inside Sales or Account Management, with strong English communication and organizational skills. This position offers an opportunity to build strong customer relationships and collaborate with internal teams.

Qualifications

• Minimum Diploma or above with 1-2 years of experience in relevant sales or customer roles.
• Strong English comprehension and confident communication skills.
• Detail-oriented with strong organizational skills for managing multiple accounts.

Responsibilities

• Manage a portfolio of existing B2B clients across multiple product lines.
• Conduct proactive outreach and needs analysis to uncover opportunities.
• Deliver against monthly and quarterly Order Book targets.

Skills

B2B Inside Sales

Account Management

Tele-Sales

Customer Success

English communication

Interpersonal skills

Presentation skills

Education

Minimum Diploma

Tools

CRM systems

Productivity tools

Job description

A leading customer service provider in Kuala Lumpur is seeking a Specialist for Customer Acquisition. The role involves managing a portfolio of B2B clients, conducting proactive outreach, and delivering against sales targets. The ideal candidate must have a minimum diploma and experience in Inside Sales or Account Management, with strong English communication and organizational skills. This position offers an opportunity to build strong customer relationships and collaborate with internal teams.