Automation Architect, APAC Services

Red Hat, Inc.; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading open-source software provider is seeking an Automation Architect in Kuala Lumpur. You will lead automation strategies, engage with clients, and inspire teams while driving successful implementations. The ideal candidate has strong consultative skills, significant experience in cloud environments, and a passion for open-source technology. This role supports innovation in enterprise solutions while embracing a culture of collaboration and inclusion.

Benefits

Flexible work environment

Inclusive company culture

Opportunities for travel

Qualifications

• 4+ years in a Solution Architect or similar role.
• Experience with cloud environments and infrastructure.
• Ability to engage with senior stakeholders.

Responsibilities

• Lead customer engagements on large-scale automation.
• Design modern platform architectures.
• Deliver discovery and design workshops.

Skills

Customer solutions architecture

Consultative engagement

Communication skills

DevOps methodologies

Automation

Scripting skills (Bash, Python, PowerShell)

Open Source passion

Education

Bachelor's degree or equivalent experience

Tools

Ansible

Cloud platforms (AWS, Azure)

Virtualization technologies (OpenStack, VMware)

Job description

About the Job

We are seeking an elite automation expert to be the strategic force multiplier for Red Hat’s most complex customer engagements. As an Automation Architect, you will be the definitive authority our customers turn to, designing and executing large‑scale automation strategies that underpin their entire business transformation.

Join our team of expert consultants specializing in open hybrid cloud, platform modernization, and automation, including AIOps. You’ll work in agile teams with customers, creating, testing, and iterating on prototypes for business impact.

You will architect and lead engagements utilizing Red Hat Ansible Automation Platform, integrating deeply with container platforms like Red Hat OpenShift. You are a hands‑on consultant, skilled in strategic roadmapping, complex workflow design, and mentoring client teams on major automation projects.

This role is ideal for architects who can work across automation, infrastructure, and modern AI‑enabling platforms like Red Hat OpenShift AI. If you’re passionate about open source, building solutions that scale, and shaping the future of how enterprises innovate — this is your opportunity.

What you will do

• Consult & Influence: Deliver high‑impact discovery, analysis, and design workshops for senior stakeholders (technical and business), shaping their strategic vision and translating business goals into technical reality.

• Drive Consultative Sales: Act as the technical expert during the sales cycle, owning the solution architecture, supporting presales workshops, and building compelling, value‑driven proposals. Proactively identify new opportunities for customer success within active engagements.

• Design and implement modern platform architectures with a strong understanding of Red Hat Ansible Automation Platform and automation at scale.

• Deliver successful discovery, analysis and design workshops for small to medium teams of both technical and non‑technical backgrounds that shape and influence the customer’s use cases and architecture design decisions.

• Collaborate with customer teams to co‑deploy automation platforms and to co‑create Ansible content.

• Remain hands‑on with development and implementation — especially in prototyping, MVP creation, and agile iterative delivery.

• Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.

• Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value‑first thinking.

• Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.

• Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.

What you will bring

• A background in architecting and designing complex customer solutions in a rapidly evolving technology domain.

• 4+ years of experience in a Solution Architect, Enterprise Architect or Architect consulting delivery role.

• 2+ years focused on cloud environments and their supporting infrastructures.

• Strong background in consultative customer engagement with either a major consulting services organization or within the services division of a major software company.

• Proven track record of working in a strategic advisory capacity to senior IT and business executives.

• Outstanding verbal and written communications skills, including experience communicating with and presenting to senior management

• Proven track record supporting solution sales throughout the delivery lifecycle by identifying and proposing solutions to improve the client experience including training, consulting, account management and products.

• The ability to self‑study and quickly learn and put into practice new topics

• Passion for Open Source, software, tooling, and automation.

• Strong understanding of DevOps methodologies, tools and how they can be applied within an organization.

• Thorough working knowledge and hands‑on experience with Ansible, as well as high‑level familiarity with Chef, Puppet, Salt, and others in the space.

• Intermediate level scripting (Bash, Python, PowerShell)

• Excellent communication and facilitation skills with both technical and business audiences

• Willingness to travel up to 40% of the time

Nice to Have

• Experience implementing a CI/CD pipeline.

• Broad and deep technical experience with one or more virtualization and cloud technologies (e.g. OpenStack, RHEV, VMWare vSphere, Microsoft Hyper‑V, Amazon AWS, Microsoft Azure).

• Container management and orchestration tools.

• Experience across one or more vertical industry areas preferred.

• Comfortable working with highly distributed teams, including interaction with the Open Source communities via Email and IRC.

• Experience working in a QA role or working with ticketing systems or bug tracking tools is preferred.

• Familiarity with security fundamentals at the infrastructure (including cloud/hypervisor) and operating system level

• Engagement in open source communities or contributor background

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.