Audiologist

20dB Hearing Sdn. Bhd.; Johor Bahru; On-site; MYR 56,000 - 100,000; Full time

Job summary

20dB Hearing Sdn. Bhd. is seeking a dedicated Audiologist to join our team in Malaysia. You will conduct hearing screenings, diagnostics, consultations, and fittings, while supporting outreach initiatives and collaborations with hospitals and welfare agencies.

The role emphasizes accurate records, ongoing patient care, and staying at the forefront of hearing aid technology. A recognised Audiology degree and relevant experience are required.

Qualifications

• Recognised Degree in Audiology or equivalent.
• Minimum 3-5 years of experience in audiological services (for Senior Audiologist level).
• Strong knowledge in Good Distribution Practice for Medical Devices (GDPMD).
• Good interpersonal and communication skills.
• Meticulous, organised, and strong documentation abilities.
• Ability to work independently with minimal supervision.

Responsibilities

• Conduct hearing screenings, diagnostic tests, and consultations on hearing loss prevention and management.
• Recommend and fit hearing aids, and provide post-fitting follow-ups to ensure optimal outcomes.
• Guide clients on the latest hearing aid technologies and solutions.
• Provide cleaning, troubleshooting, and aftercare services for hearing aids.
• Maintain accurate and confidential client records, reports, and fitting databases.
• Monitor and manage inventory of hearing aids, ear moulds, and related accessories.
• Liaise with hospitals and welfare agencies for order coordination, product updates, and training.
• Support public hearing screening events, exhibitions, and outreach programmes.
• Contribute to outlet performance and assist with customer care support when required.

Skills

Interpersonal communication

Detail-oriented

Independent worker

Team player

Education

Degree in Audiology

3-5 years audiology experience

Job description

We are looking for a dedicated and detail-oriented Audiologist to join our team. In this role, you will play an essential part in helping individuals reconnect with the world of sound through professional hearing assessments, personalised consultations, and tailored hearing solutions. You will work closely with clients, hospitals, and welfare agencies while contributing to both clinical excellence and community outreach initiatives. This role is ideal for someone with relevant experience who is passionate about delivering high-quality audiological care and building meaningful patient relationships.

What You’ll Be Doing

Conduct hearing screenings, diagnostic tests, and consultations on hearing loss prevention and management.

Recommend and fit hearing aids, and provide post-fitting follow-ups to ensure optimal outcomes.

Guide clients on the latest hearing aid technologies and solutions.

Provide cleaning, troubleshooting, and aftercare services for hearing aids.

Maintain accurate and confidential client records, reports, and fitting databases.

Monitor and manage inventory of hearing aids, ear moulds, and related accessories.

Liaise with hospitals and welfare agencies for order coordination, product updates, and training.

Support public hearing screening events, exhibitions, and outreach programmes.

Contribute to outlet performance and assist with customer care support when required.

What We’re Looking For

Recognised Degree in Audiology or equivalent.

Minimum 3-5 years of experience in audiological services (for Senior Audiologist level).

Strong knowledge in Good Distribution Practice for Medical Devices (GDPMD).

Good interpersonal and communication skills.

Meticulous, organised, and strong documentation abilities.

Ability to work independently with minimal supervision.

Who You Are

Caring, patient-focused, and professional

Detail-oriented with a high level of accuracy

Proactive and responsible in managing tasks

A strong team player with a positive attitude

Committed to continuous learning and improvement

Comfortable working in a dynamic and client-facing environment

Why Join Us?

A friendly and supportive work environment

Opportunities to collaborate with healthcare professionals and organisations

Exposure to both clinical practice and community outreach programmes

Continuous learning and professional development opportunities

The chance to make a meaningful impact on people’s quality of life

Compensation Philosophy

Our compensation philosophy is built around delivering high-quality, ethical and patient-focused care, while also supporting sustainable business performance. We aim to offer competitive compensation that reflects each individual’s professional qualifications and clinical expertise, complemented by performance incentives linked to therapy outcomes, patient satisfaction and appropriate product solutions. At the same time, we place strong emphasis on upholding ethical standards, ensuring that the quality of care is always our top priority.

20dB Hearing (1066571-D) was established in 2002 and has grown into one of the leading hearing care providers in Malaysia and Singapore. Today, we operate more than 30 hearing centres across Malaysia and 10 centres in Singapore, supported by a team of over 100 certified audiologists.

At 20dB Hearing, we strive to create a positive and inclusive workplace where employees can develop their potential, contribute their strengths, and make a meaningful impact on the lives of others through better hearing.

20dB Hearing (1066571-D) was established in 2002 and has grown into one of the leading hearing care providers in Malaysia and Singapore. Today, we operate more than 30 hearing centres across Malaysia and 10 centres in Singapore, supported by a team of over 100 certified audiologists.

At 20dB Hearing, we strive to create a positive and inclusive workplace where employees can develop their potential, contribute their strengths, and make a meaningful impact on the lives of others through better hearing.