Associate, Technical Sales

Concentrix; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading business services company in Kuala Lumpur seeks an Associate, Technical Sales to drive new business and strengthen existing accounts. This role focuses on understanding customer needs, delivering tailored technical solutions, and fostering strong relationships to achieve sales objectives. Key responsibilities include sales presentations, preparing technical proposals, and conducting client training sessions. Strong interpersonal skills and deep product knowledge are essential for success in this position.

Responsibilities

• Attend customer meetings and conduct sales presentations to demonstrate product/service offerings and align with client needs.
• Provide technical expertise to support sales efforts in achieving low to moderate selling goals.
• Prepare and deliver low to moderately complex technical proposals and presentations to aid the sales team.
• Identify and analyze customer needs to develop strategies for competitive solutions.
• Advise customers and sales teams on technical aspects of products and services to ensure alignment with goals.
• Conduct training sessions for clients to enhance their understanding and use of products.
• Follow up consistently on sales opportunities and inquiries to maintain engagement and foster relationships.
• Collaborate with stakeholders to build effective relationships with decision-makers at all levels.

Job description

Summary

The Associate, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within assigned territories. This position assesses customer needs, provides technical solutions, and fosters strong relationships to promote sales opportunities while resolving customer issues and delivering training. Ultimately, he/she/they leverages deep product knowledge to enhance customer satisfaction and support overall sales objectives.

Description

• Attend customer meetings and conduct sales presentations to demonstrate product/service offerings and align with client needs.


• Provide technical expertise to support sales efforts in achieving low to moderate selling goals.


• Prepare and deliver low to moderately complex technical proposals and presentations to aid the sales team.


• Identify and analyze customer needs to develop strategies for competitive solutions.


• Advise customers and sales teams on technical aspects of products and services to ensure alignment with goals.


• Conduct training sessions for clients to enhance their understanding and use of products.


• Follow up consistently on sales opportunities and inquiries to maintain engagement and foster relationships.


• Collaborate with stakeholders to build effective relationships with decision-makers at all levels.