Associate, Market Outreach

S&P Global; George Town; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A leading financial information provider in George Town is looking for an Associate in Market Outreach to drive sales development initiatives. This role involves managing inbound inquiries, making cold calls, and utilizing AI for outreach strategies. Candidates should have strong communication skills, a relevant degree, and experience in sales development. The position supports a hybrid work setup, allowing flexibility for the successful candidate.

Benefits

Health care coverage

Generous time off

Continuous learning resources

Competitive pay

Family-friendly perks

Retail discounts

Qualifications

• Experience in sales development or business development.
• Ability to make rapid decisions.
• Exceeding KPIs in quota-based roles.

Responsibilities

• Monitor chat console to navigate potential prospects.
• Leverage AI for sales outreach.
• Make cold calls and manage activities daily.

Skills

Excellent communication skills

Critical thinking

Flexibility

Education

Business/marketing/sales degree (bachelors or masters)

Tools

CRM tools such as Salesforce

Job description

About the Role

Grade Level (for internal use): 07

The Role: Associate, Market Outreach

The Team: A central sales development team with a focus on operational excellence. The team specializes in sales development globally and reports under the enterprise marketing organization. The Central SDR team is made up of dynamic, skilled and fun individuals who effectively collaborate with each other to drive revenue and pipeline which ultimately helps with the organization’s success.

Responsibilities and Impact:

• Channel development - Monitor chat console and help navigate potential prospects to the respective divisions and sales representative. Monitor inbound sales calls, understand the requirement and qualify these inquiries to the respective sales team.
• Leverage AI to implement best in class practices for sales outreach, cold calls and emails.
• Be a part of the marketing operations centre of excellence, working towards mastering the marketing pipeline.
• Qualification of inbound form fill leads based on BANT criteria.
• Make cold calls and send outreach emails to various buying groups of target accounts. Manage at least 100 activities a day.
• The SDR team has a central view of the core marketing operations landscape and will play a critical role in the overall success of S&P Global. We are seeking candidates who are passionate about leveraging automation and GenAI technologies to drive innovation and efficiency in finance.

What We’re Looking For

• Driven individual with a can do attitude.
• Humility and willingness to learn.
• Professional, ethical and fits into the S&P Global people first culture.
• Flexible to accommodate critical business needs.

Basic Required Qualifications

• Excellent communication skills with some experience in sales development or business development.
• Business/marketing/sales degree (bachelors or masters).
• Willing to work in the EMEA shift. Can work from 7pm - 4am MY Time with requirement to support EMEA/AMER shift during critical business requirements.
• Critical thinking — ability to think on the go and rapid decision making.
• Has experience exceeding KPI’s in quota based roles.
• Amenable for a Hybrid Work Setup (2x in the office/week, 3x work from home/week).

Additional Preferred Qualifications

• Bilingual in any Asian or European languages; preferably Chinese or German.
• Knowledge of CRM tools such as Salesforce.
• Understanding of financial markets and economic indicators.

What’s In It For You

Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology – the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People: We are more than 35,000 strong worldwide and strive to understand nuances with a broad perspective. Our team is driven by curiosity and a belief that Essential Intelligence can help build a more prosperous future for all.

Our Values: Integrity, Discovery, Partnership. At S&P Global we focus on powering global markets with integrity, discovery, and partnership in all we do to achieve shared goals.

Benefits

We take care of you so you can take care of business. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off to stay energized.
• Continuous Learning: Access to resources to grow your career.
• Invest in Your Future: Competitive pay, retirement planning, continued education with company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Perks for partners and children with best-in-class benefits for families.
• Beyond the Basics: Retail discounts and referral incentives.

For more information on benefits by country visit: spgbenefits.com/benefit-summaries

Recruitment Fraud Alert: If you receive an email from a fraudulent domain, report fraud to [e-mail]. S&P Global never requires payment for job applications, interviews, offers, or equipment. Review our guidelines and how to report suspicious activity on our site.

Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration regardless of protected status. If you need an accommodation during the application process, please email [e-mail].

US Candidates Only: The EEO is the Law Poster at dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Pay Transparency Nondiscrimination Provision: dol.gov site for pay transparency guidance.

MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), MRKTNG203 - Entry Professional (EEO Job Group)