Associate Field Service Engineer - On-Site IT Support

CTC Global; Klang City; On-site; MYR 30,000 - 45,000; Full time

Job summary

A technology services company in Klang City is seeking an individual for on-site technical support. This role involves providing assistance for desktop hardware, applications, and network issues, along with installation and troubleshooting tasks. Candidates should possess a diploma or degree in computer science or a related field, have strong communication skills, and be able to work independently. The job requires adaptability to a fast-paced environment and willingness to travel within Klang Valley.

Qualifications

• Strong interpersonal skills with a customer-centric approach.
• Basic understanding of IT troubleshooting and root cause analysis.
• Proficiency in English; Mandarin or other dialects are a plus.

Responsibilities

• Provide technical support for desktop hardware and applications at client sites.
• Assist in the installation and configuration of software.
• Perform troubleshooting for hardware and software issues.

Skills

Customer-centric approach

Communication skills

Basic IT troubleshooting

Knowledge of Microsoft desktop applications

Education

Diploma or Bachelor’s degree in Computer Science / IT / Engineering

Job description

A technology services company in Klang City is seeking an individual for on-site technical support. This role involves providing assistance for desktop hardware, applications, and network issues, along with installation and troubleshooting tasks. Candidates should possess a diploma or degree in computer science or a related field, have strong communication skills, and be able to work independently. The job requires adaptability to a fast-paced environment and willingness to travel within Klang Valley.