Associate Director, Procurement | TNG

Touch 'n Go Group; Kuala Lumpur; Hybrid; MYR 120,000 - 160,000; Full time

Job summary

A leading Fintech company in Kuala Lumpur is seeking an experienced vendor management professional to develop policies and improve vendor relationships. The ideal candidate will have over 10 years of experience, strong analytical and negotiation skills, and a commitment to driving performance and innovation in a hybrid work environment. The role offers extensive health benefits and a supportive work culture.

Benefits

Hybrid and Flexi hours

eWallet meal allowance

Unlimited pantry snacks

Mobile and broadband reimbursement

Outpatient medical benefits for dependents

Additional family leave

Comprehensive medical coverage

Corporate membership discount

Qualifications

• At least 10 years of working experience in vendor management.
• Proven track record of managing vendor relationships.
• Ability to present and train confidently.

Responsibilities

• Develop and implement vendor management framework.
• Lead vendor due diligence and onboarding.
• Manage diverse vendor portfolios and lifecycle.

Skills

Negotiation skills

Stakeholder management

Analytical skills

Data-driven mindset

Problem-solving

Job description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

Vendor Strategy & Governance

• Develop and implement vendor management framework, policies, and governance model.
• Classify and segment vendors (strategic, preferred, transactional) and define vendor KPIs and evaluation scorecards.
• Drive vendor governance reviews and continuous performance improvements.

Vendor Onboarding & Risk Management

• Lead vendor due diligence, evaluation, and onboarding, ensuring alignment with company standards on ethics, risk, and compliance.
• Proactively manage vendor risk, sustainability, and ESG performance.

Vendor Performance & Relationship Management

• Oversee periodic performance reviews and scorecards for strategic vendors.
• Build trusted partnerships with key suppliers to drive service excellence, cost optimization, and innovation.
• Act as escalation point for vendor issues and drive resolution with relevant business units.

Value Creation & Innovation

• Identify and deliver vendor-led cost efficiencies, rebates, or joint innovation initiatives.
• Promote vendor innovation and sustainability initiatives aligned to the Company’s ESG goals.

Leadership & Collaboration

• Manage diverse vendor portfolios across categories to ensure seamless vendor lifecycle management.
• Drive a performance-driven, transparent, and collaborative vendor culture across the organization.

Other miscellaneous tasks in supporting the Procurement Department, including but not limited to:

• Drive Procurement transformation (Processes, System, Governance & People).
• Plan, lead & execute procurement workflow digitization & automation.
• Lead any relevant project management including planning, scheduling, resource requirements, scope of work and work breakdown structure to ensure project is completed on schedule including strategizing support from other departments.
• Lead to review and refresh existing policy and/or OS/OPM and develop new policy and/or OS/OPM to reflect current practice in alignment to company strategies.
• Lead in enforcing procurement governance through training and creating awareness to improve procurement governance adherence.
• Prepare departmental / management reports, records and statistical data for administrative and internal & external purposes (eg audit).
• Any other tasks/projects as assigned by Line Manager

Who Should Join Us?

• At least 10 years of working experience in the related field is required for this position
• Proven track record of managing strategic vendor relationships, achieving measurable savings or driving supplier innovation.
• Experience managing vendor risk, sustainability and performance dashboards.
• Excellent negotiation, influencing and stakeholder management skills
• Data driven mindset – able to design, interpret and act on vendor KPIs and analytics
• Strong analytical skills including problem solving and analysis
• Result oriented and able to meet tight deadlines with sound time management
• Able to present and provide training confidently and effectively
• Keen eye for opportunities to increase efficiency and simplicity

Our Perks & Benefits:

• Hybrid and Flexi hours
• eWallet meal allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [e-mail]

Note

Only shortlisted candidates will be contacted.