Associate Director, Custody & Digital Assets

CIMB; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is looking for a professional to manage custody client management and middle office services. The ideal candidate will oversee financial targets, ensure quality service delivery, and maintain compliance with all legal and operational procedures. Responsibilities also include enhancing relationships with internal clients and managing new custody services such as digital and tokenized assets. This is a vital role that combines client interaction with strategic operational management.

Responsibilities

• Manage custody client services, including middle office and digital asset custody.
• Collaborate with Sales and Business Units to secure external clients.
• Ensure financial targets of Custody products are met.
• Oversee quality of service and timely query closure.
• Facilitate operational delivery from Custody Ops team.
• Review operational processes for improvements.
• Adhere to departmental procedures and controls.
• Review legal documentation for compliance.
• Ensure audit and compliance requirements are met.
• Implement client onboarding and business process improvements.
• Maintain relationships with internal clients.
• Manage new custody services including digital assets.

Job description

A leading financial institution in Malaysia is looking for a professional to manage custody client management and middle office services. The ideal candidate will oversee financial targets, ensure quality service delivery, and maintain compliance with all legal and operational procedures. Responsibilities also include enhancing relationships with internal clients and managing new custody services such as digital and tokenized assets. This is a vital role that combines client interaction with strategic operational management.