Associate DevOps Engineer (Openshift, Linux & SQL)

DHL; Cyberjaya; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading global logistics company in Cyberjaya is seeking an Associate DevOps Engineer. The role involves providing high-level operational support and troubleshooting complex IT issues. Candidates should possess strong knowledge in IT support, Openshift/Linux environments, and various security technologies. Join a team committed to delivering exceptional digital solutions and enjoy benefits like hybrid work arrangements and comprehensive medical coverage.

Benefits

Hybrid work arrangements

Unlimited outpatient and inpatient medical coverage

Personalized flexi benefit plan

Choice of public holidays off

Modern offices with free parking

Qualifications

• Proven experience in IT support, preferably in a senior or specialist role.
• Strong knowledge of telecommunication and security systems.
• Familiarity with Firewalls, Load Balancers, VPNs, Proxies.

Responsibilities

• Provide second and third-level operational support on a daily basis.
• Analyze and resolve complex technical issues with IT support teams.
• Serve as the expert for telecommunication and security systems.

Skills

IT support

Telecommunication systems

Security systems

Problem-solving

Communication

Tools

Openshift

Linux

SQL

Azure

Google Cloud

Job description

Your IT Future, Delivered

Associate DevOps Engineer (Openshift, Linux & SQL)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about L1/L2 application support. Our EXP PUD & Clearance team is continuously expanding. No matter your level of Application Support proficiency, you can always grow within our diverse environment.

Grow together

As a DevOps Engineer you will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels.

Qualification

• Proven experience in IT support, preferably in a senior or specialist role.
• Strong knowledge of telecommunication and security systems.
• Familiarity with security technologies, including Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud.
• Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.
• Strong communication skills to effectively liaise with vendors and internal stakeholders.

Role expectations

As a DevOps Engineer you will play a crucial role in providing second and third-level operational support on a day-to-day basis. Your primary responsibilities will include investigating and resolving incidents that have not been addressed by lower support levels. You should have knowledge to operate in Openshift Linux environment, Unix command and good in SQL language.

Key Responsibilities

• Analyze and resolve complex technical issues, collaborating with other IT support teams and specialists when necessary to troubleshoot and find effective solutions.
• Engage with vendors to address firmware bugs, vulnerabilities, and other technology-related issues, ensuring timely resolutions and updates.
• Serve as the go-to expert for any issues related to telecommunication and security systems within the DHL Group environment. Your expertise will be essential in managing, proposing, and implementing necessary changes to production security devices across all IT Services Data Centers and premises, ensuring global availability of key DHL Group services.
• Technology Support: Provide support for a range of security technologies, including Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud, ensuring their optimal performance and security.

Benefits

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.